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• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience.
• Keep in contact with clients by receiving incoming calls and emails, managing claims and requests.
• Fluency in Italian (C2 Level or Native)
• B1/B2 level of English
• Availability to work in rotating shifts from Monday to Saturday (no night shifts)
• Good computer skills;
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Team spirit and flexibility.
Why use Recruitment Agency
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.