German speakers wanted for an exciting new and growing team here in Potsdam, Germany. How does joining a new and growing team sound? We're are looking for near native German speakers with a B2 level of English who are interested in progressing into the online advertising sector. All we are looking for is for you to have a minimum of 6-12 months customer service. You will receive full training and be a part of a great team.
Provide excellent computer service via phone, email and online chat.
Help customers with troubleshooting issues and resolve any issues and queries they may have.
You will help customers with account optimisation and upsell new and improved services where possible.
Identify and overcome customer objections
Keep yourself up to date on company services.
Actively take part in company training and up-skilling.
Our Client: Work & grow with an amazing international outsourcing giant here in Potsdam, Germany. Our client has a number of office locations in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office.
Main Requirements: You will need the following to qualify for this job:
Near native level of German
Good level of English
Excellent communication skills (especially written skills)
6-12 months customer service experience
Excellent computer skills
Strong analytical skills
Good problem-solving skills
General understanding of social media platforms
Comfortable with working online
Where is the job located? Potsdam - Germany -the capital city of Brandenburg and bursting with excitement. Potsdam is 30 mins train ride from Berlin so you are never too far from the excitement of the roaring capital.
Interview & Salary: There are 3 important steps here: first, you will have a phone interview with the recruiter, invited for a second interview with your possible team lead and lastly, be asked to complete a language check (German). Salary: €2,192 gross per month
Keywords: German Jobs Potsdam, German Customer Care, German Advertising Agent, German PPC