Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and friendly ma ...
About Our Client : Our client is the Portuguese subsidiary of a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines. Their mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon. About Responsibilities The main mission will be: Maintaining and developing the applications and infrastructures in g ...
Lisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity! Besides that, if you can start right away, our client will offer you a €2500 signing bonus! Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience Being in ...
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support! Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and ...
About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challenges. Renowned for its expertise in areas like artificial intelligence, machine learning, cloud computing, digital transformation, and Agile methods, the company has receiv ...
Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place offers. Enjoy your afterwork at the Beach and benefit from the low living costs. The Good Life awaits you! Your responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices. ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices. ...
Are you detail-oriented and enjoy reviewing content? Are you passionate about online marketing and new technologies? This opportunity in Lisbon might be for you! Your responsibilities and impact as Content Reviewer will be: Content Reviewers on the Chatbot team ensure compliance with content guidelines, focusing on word ambiguity and hierarchy. Collaborate with a top client in internet-based platforms. Oversee internet content daily, enhancing user experience. Influence social media and advertising product quality directly. Reviewing online content and advertisements based on client guidelines. Assessing images, videos, accounts, and text content. Reporting policy vio ...
Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey! Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, and digital channels. Join our team of over 500 employees from 35 different national ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Li ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work ...
Do you enjoy watching content such as short videos, comedy or talent? Perhaps you have already created some yourself? Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of over 80 different nationalities? We may have the right opportunity for you in Lisbon! Your responsibilities and impact as Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift r ...
Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French! What is waiting for you: Work location: Porto – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Ref ...
Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal! Your responsibilities and impact as a customer service agent will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limit ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based o ...
This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channel ...
Are you already living in Portugal and willing to work in Customer Service? Do you have a native level of French and a good command of English? Do you want to start and develop your career in an international and multicultural company? Check this out! Your responsibilities and impact as a Customer Service Representative will be: Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage) Query Types: Subscription, invoicing, tech troubleshooting Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Ensure excellent customer satisfaction by responding in an appropriate and ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and coll ...
Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? As a Content Moderator you will review and moderate business content posted on Social Media. What is waiting for you: Work location: Lisbon– one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in ...
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as Customer Care will be: Give guidance about home appliance machines ...
Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Norwegian? This is your chance to work as a customer representative for one of the Big Five IT companies! Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 11. 500 employees from 109+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. We are really proud to see our collaboration with one of ...
Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Hungarian? This is your chance to work as a customer representative for one of the Big Five IT companies! Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12. 000 employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. We are really proud to see our collaboration ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing techn ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing techn ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing techn ...
Join us in Athens - An Exciting Opportunity Awaits! Are you ready to embark on a career adventure in one of the most captivating and culturally rich cities in the world? Look no further than Athens, the birthplace of democracy and a vibrant metropolis that seamlessly blends ancient history with a modern, cosmopolitan vibe. We are thrilled to offer you an exciting opportunity to work in Athens, Greece, a city known for its warm Mediterranean climate, stunning landmarks, and a lifestyle that effortlessly fuses leisure and productivity. Company Overview: Our client is a leading global organization dedicated to providing outstanding customer support services for their clients. Join their team in the vibrant cities of Crete or Athens, Greece, and be part of a multicultural environment where your skills and language abilities will make a real difference. With our comprehensive relocation package, including flights, hotel accommodation, and assistance with finding suitable housing, they aim to make your transition as smooth as possible. Job Description: As a Swedish-Speaking Customer Support ...
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency ...