About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challenges. Renowned for its expertise ...
About Our Client : Our client is the Portuguese subsidiary of a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines. Their mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon. About Responsibilities The main mission will be: Maintaining and d ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nati ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English ...
Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal! Your responsibilities and impact as a customer service agent will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: ...
Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording custom ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals ...
Are you a Customer Service Specialist looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home? Then keep on reading! Your responsibilities and impact as an Insurance Support Specialist in Portugal will be: Provide comprehensive support to employees of using our client company's insurance via email and telephone. Adhere to company policies and procedures. Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals. Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution. Complete daily tasks promptly and accurately to support operational efficiency. Maintain data accuracy and security within the customer database. Skills, qualifications and interests you need to succeed in this role: ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. subscription, payment and technical r ...
Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2. 8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers. Lisbon has everything you wish for: sun, ...
Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey! Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, and digital channels. Join our te ...
Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e. g. sub ...
Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media! What is waiting for you: Signing Bonus of 1500€ plus Loyalty Bonus of 1500€ after 6 months Tenure; Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); ...
Are you detail-oriented and enjoy reviewing content? Are you passionate about online marketing and new technologies? This opportunity in Lisbon might be for you! Your responsibilities and impact as Content Reviewer will be: Content Reviewers on the Chatbot team ensure compliance with content guidelines, focusing on word ambiguity and hierarchy. Collaborate with a top client in internet-based platforms. Oversee internet content daily, enhancing user experience. Influence social media and advertising product quality directly. Reviewing online content an ...
Do you enjoy watching content such as short videos, comedy or talent? Perhaps you have already created some yourself? Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of over 80 different nationalities? We may have the right opportunity for you in Lisbon! Your responsibilities and impact as Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse rep ...
Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new direction! Regarding your field of ...
This role is not your typical customer service position; it's a sales role that requires prior sales experience and expertise in cold calling. As a B2B Outbound Sales Agent, your primary responsibility will be to promote and sell products and solutions to businesses of various sizes and industries. Your responsibilities and impact as a B2B Outbound Sales Agent will be: Contacting new and existing customers via telephone and email, identifying sales opportunities Manage a portfolio (book of business) of small business clients with responsibility of growing revenue for their business Research and discover fundamental understanding of verticals/market/s industry and clie ...
As a T&S Agent and Content Moderator, you will validate all written/Video/Audio/Visual content, confirming its accuracy, quality or adherence to the policies and rules. You will also have the opportunity to share your ideas, in order to improve the quality of our work. About our Client Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9. 000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exam Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities. Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2. 8 million in the entire metropolitan area. It ...
Our Client is looking for a Telesales Advisor in Greece - Apply today for this fantastic opportunity to join a market leader. Interested in a career in sales? Already work in sales and want to progress further? Then this sales role might be for you! Job Description As a Telesales Advisor your role is, together with your team, to react on cross and up selling opportunities and strive upon building and maintaining a client database. Besides maintaining a strong relationship with all part ...
If you're passionate about sales, digital products, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Purpose of the role: You will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path. You will work towards individual targets, but will also be part ...
We have a new opportunity for you! Our Client is looking for a Technical Support Advisor ASAP in Athens. Job Description: Technical Support Advisor As a Technical Support Advisor, your primary responsibility is to address customer issues with empathy and efficiency, working collaboratively within your team. Fluency in both your native language and English is essential. Your duties will involve handling and responding to end-users' inquiries through various channels such as phone, email, and chat. You'll be tasked with maintaining strong customer relationships by promp ...
Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Ensuring legal compliance and safety of content uploaded to the platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy for short video platforms Responsiblity for coordinating with supervising departments for timely management ...
Location: Lisbon, Portugal Role: German Legal Back Office Administrator Salary: basic gross p/m Euro 1358 + Euro 175 p/m bonus potential plus net per working day 7. 23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday 9am-6pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global CX partner - they currently operate in over 70 different countries worldwide. For their multilingual hub in the beautiful capital city in ...
Location: Lisbon, Portugal Role: Dutch Legal Back Office Administrator Salary: basic gross p/m Euro 1358 + Euro 175 p/m bonus potential plus net per working day 7. 23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday 9am-6pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global CX partner - they currently operate in over 70 different countries worldwide. For their multilingual hub in the beautiful capital city in ...
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressi ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressi ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressi ...
You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions. Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Make informed decisions based on company policies, product knowledge, and customer ne ...
As a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company policies and standards. Your responsibilities as a Technical Support Agent will include: Addressing escalated customer inquiries, complaints, and technical issues related to products and services. Conducting thorough investigations into escalated cases, analyzing data, and identifying root causes for appropriate solutions. Communicat ...