The company The Company is an outsourcing firm, with a giant network of multiple offices located in 76 countries that serve in a total of 160 markets. They take pride themselves on being one of the best in the world at what they do, Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors, and needs. Job Description Communicating through chat & phone with subscribers Answering how-to questions about payment Troubleshooting streaming and content issues Assisting subscribe ...
Join our Nordic Zalando Customer Care team in one of the most popular destinations in the world! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team in one of the most popular destinations in the world – Chania, Crete! If you are fluent in Norwegian and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle. Join a community with an unwavering commitment to sustainability and D&I, dedicated to finding solutions for every aspect of the fashion journey; all of this, while enjoying your stay on a Greek island famous for its ri ...
Our client stands out in customer service, forming strategic alliances with top brands. As a Technical Support Agent, you'll work alongside a team to resolve customer concerns promptly and empathetic. Fluency in Finnish is essential, with English proficiency also required for effective communication via Phone, Email, and Chat channels. Key skills include native or near-native Finnish fluency, strong English communication, politeness, time management, multitasking, teamwork, shift flex ...
Location: Sofia, Bulgaria Role: Dutch Customer Care Advisor Salary: 1125 eueo net p/m Hours of work: 40 hrs per week, rotational between MON-FRI 08:45 till 19:15 Are you a fluent Dutch speaker with a good command of English and are ready for a new career where you work with a fantastic international team? We have a new exciting opportunity with our outsourcing partner client in Bulgaria: Dutch speaking Customer Care Advisor. This is a fully remote role, that can be done anywhere in Bulgaria. This largely modern and youthful city has some fantastic museums, galleries, restaurants and c ...
About the role: Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions. As a member of our German Technical Support Interaction Experts team, you will be providing 24/7 support for users from Germany, Austria & Switzerland, helping them with their inquiries and technical issues via phone & e-mail. Job Requirements: Advanced writing & verbal communication skills in German Good technical troubleshooting & problem-solving ...
Dein Profil: Sehr gute Deutschkenntnisse (C1) in Wort und Schrift Sehr gutes Hörverständnis und schriftliche sowie mündliche Kommunikationsfähigkeit Du nimmst Kundenanrufe entgegen und bearbeitest Anliegen zu den Themen Finanzierungsverträge, KFZ-Briefe und Unfallbearbeitung Für Anfragen zu Zahlungen, Stammdatenänderun ...
What you will do : Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring To The Role Fluency in English and German Recognise, apply and explain your product or service knowledge Computer savvy What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded or ...
Do you speak Danish and want to have an international experience within customer service? Then we have what you are looking for! Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focus ...
Job Description As a Telesales Advisor your role is, together with your team, to react on cross and up selling opportunities and strive upon building and maintaining a client database. Besides maintaining a strong relationship with all partners through showing empathy, you efficiently work on their requests. Also, performing data entry and use of software programs. Mix of sourcing new customers from your own research and lead generation. Calling potential customers to introduce Yell and our services, with the view to sell them our products in a consultative and engaging way. Working all leads in a time ...
We now have an amazing opportunity in Portugal with a full relocation package, including accommodation and flight ticket, with one of the world's largest and most recognized companies! Do you have a passion for technology and customer service? Are you interested in being part of one of the giants in this industry? Our client is currently offering you the chance to work in Oeiras, a city just outside Lisbon. The office is conveniently located near the beach, providing the opportunity for a swim in the sea after work. Your role will be as a Customer Care Advisor for the company's clients, and your tasks will have a significant impact on the entire organization. You shou ...
Do you speak Danish and want to have an international experience within customer service? Then we have what you are looking for! Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on ...
Are you a native or near-native French speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you! For our partner in Greece, we are looking for a French-speaking Sales Representative to join their international team in Greece! Responsibilities: Manage incoming calls, chats, messages, and emails. Identify and assess cus ...
Are you a native or near-native French speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you! For our partner in Greece, we are looking for a French-speaking Sales Representative to join their international team in Greece! Responsibilities: Manage incoming calls, chats, messages, and emails. Identify and assess cus ...
If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Your responsibilities: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Respond to inquiries about products and services, offering exper ...
Are you keen on vehicles? Do you want to keep the world moving? Join our Customer Support team in Athens and work for the transportation leader! At Teleperformance Greece we collaborate with the leader of modern transportation industry, a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to customers. This is a great chance to join a team that keeps the world moving by enabling mobility for people and getting goods reliably, punctually, and safely to their destination. You will part of a team that contributes to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us. Join the customer support team of one of the world’s largest commercial vehicle manufacturers. What you will do Handle truck and bus related inquiries and complaints in a case-closed manner ...
Ready to give a voice to people’s loves? Work with us for Pandora, the world’s most loved jewellery brand Are you passionate about jewellery and customer support? Teleperformance Greece collaborates with Pandora, the world’s top jewellery designer and manufacturer, looking for Customer Support Representatives to join the team. Every day people around the world share facets of who they are and what matters to them through their Pandora jewellery. Be the one who will voice to people’s loves, join our team! What you will do: Handle calls, emails and chat with a sense in German Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations. As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers. Handle account a ...
Responsibilites: Handle the end-to-end communication and sales processes with the potential prospects Build customer confidence with remote sales capabilities, from procurement to senior management levels of IT, Finance and Strategy, in order to drive opportunities to qualification and engagement Develop end customer knowledge and capture customer contracts in the CRM system – allowing the sales team to understand the customer needs and adapt the next steps Developing sales strategies to draw in potential buyers or to solicit new potential customers. Initiating contac ...
Your tasks Evaluate user-generated reports that flag offensive or disturbing postings based on our client's policies and guidelines Review, block and delete content that goes against our client's community standards Commit to deliver a high standard of accuracy and quality at all times Have direct influence on reducing hate, racism, bullying, cybercrimes and the spread of misinformation in online spaces What's in it for you: An opportunity to make a positive impact on the digital world, by making Social Media a safer place An exiting task in an innovative sector with no direct customer ...
Be part of our Customer Service team for the brand’s new products, myblu™, PULZE & iD. Teleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, myblu™, PULZE & iD. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Job Description Handle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products myblu™, PULZE & iD Resolve customer inquiries, provide support ...
Are you a fluent German speaker? This is your chance to work in our Microsoft Support team! Microsoft collaborates with our Teleperformance Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world’s tech leader! If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria & Switzerland. What you will do: Depending on the team that successful candidates will join, responsibilities vary: Identify customers’ needs and deliver appropriate solutions, including sales Guide customers facing issues r ...
Are you a determined professional, with attitude and an ambitious spirit? New technologies are your passion? Do you love Google products? We are looking for a Sales Consultant for Google Ads with German! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a ...
Are you a native German speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program w ...
Are you looking for your next career move as a Customer Support for Healthcare? In this role, your main mission will be to manage clients' requests. These requests concern the use and proper functioning of a medical device. What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Progra ...
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native German speaker? Then, work as Customer & Technical Support! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility act ...
About the company Our client is one of the biggest airlines in the world, in fact the second biggest in Europe, and in 2022 they served 102 million passengers! They are a respected company to work for with more than 100,000 employees, and are well known for not only their brand but multiple ones in their airline portfolio. Our client could be the perfect place for you to spread your wings. Join the exciting world of air travel - become part of their international team and help make someone's day, every day. What you will be doing Act as a primary point of contact to p ...
Are you driven by a constant need for improvement? Do you speak Finnish fluently? Join our customer service team for Miele! By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “ Immer Besser” ; always better. As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Finnish – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion. If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece! Some of your daily tasks: Communicating through various channels (e-mail, chat & phone) ...
Are you driven by a constant need for improvement? Do you speak Dutch fluently? Join our customer service team for Miele! By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “ Immer Besser” ; always better. As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Dutch – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion. If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece! Some of your daily tasks: Communicating through various channels (e-mail, chat & phone) ...
Are you driven by a constant need for improvement? Do you speak Norwegian fluently? Join our customer service team for Miele! By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “ Immer Besser” ; always better. As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Norwegian – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion. If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece! Some of your daily tasks: Communicati ...
Are you a cars enthusiast? Grab the chance to join the Audi Customer Service team! Our collaboration with Audi is getting stronger, creating new job opportunities for German speaking talents in Greece! The successful candidates will provide a first-class customer experience as well as implementing Audi’s core values while engaging with customers. We are dedicated in providing exceptional customer support for Audi’s innovative infotainment system. Our company equips newly hired representatives with a complete 5-week training by certified instructors. What you will do: Respond to customer inquiries for Audi’s innovative infotainment system Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provi ...
Represent a top streaming service, taking advantage of your German language skills! Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand! Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company. As a Customer Care Representative in our German customer support team, you will be working in our state-of-the-art premises in Thessaloniki, delivering world-class customer experience to the subscribers of a top streaming service. If you are someone who enjoys delivering world class customer service, then this ...