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Do you speak French/German/Italian and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!
Our multicultural client is searching for French-speakers, that want to work within customer service. We are looking specifically after you have a good work attitude and service in your blood. With a modern office that is located in the central parts of Athens, our client offers both work experience and cultural experience in the charming city of Athens!
Athens is a city that is brimming with interesting phenomenons. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! No matter if you want to enjoy new types of foods or scry over cultural areas such as Akropolis of Dionysius’ theater. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course? With a beach with crystal clear water and enormous sand areas? This is easily accessible for all.
Sounds interesting? Let's continue…
About the role:
Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on Customer service and Technical support.
As a customer service agent your role, is together with a team, to handle customer problems with empathy and effectivity. Your role will be in Dutch, but our client expects all clients to be able to communicate in English.
The role handles service through multiple channels such as Phone, Email, and Chat.
It’s essential that all customer service agents create and maintain solid customer relations through expert handling of all questions and worries of the customer. This role also involves data entry and the use of the software.
- Being native in French, German or Italian and English at a conversational level.
- Politeness, courtesy, and good communication skills.
- Time management and multitasking abilities.
- Ability to work in groups.
- Flexibility in working hours and the ability to work in shifts.
- Software skills.
WHAT WE OFFER
-Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport.
-Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
-Paid training to keep you up to date on products and procedures.
-In-house doctor and medical insurance.
-Excellent career advancement opportunities.
-International working environment.
-Company-organized festivals, parties, excursions, etc. throughout the year.
-Discounts for our employees all over Athens.