Start: 26th March - 29th April DUTIES AND RESPONSIBILITIES: Handle incoming message requests from customers of a payment platform over chat and email and provide resolution to end users Record case resolutions in the contact center tool based on client communication Ensure that cases are resolved within the case life cycle Escalate priority issues per client specifications to the immediate lead if applicable Work independently and wit ...
Join our Nordic Telia Customer Support team in one of the most popular destinations in the world! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Telia Customer Support team in one of the most popular destinations in the world – Chania, Crete! If you are fluent in Swedish and always up to date with all the latest tech advances in the field of communications, grab the opportunity and come work with Telia, Northern Europe’s hub in the digital ecosystem. Join forces with a community committed to enabling people, companies and communities to access everything that is i ...