Customer Support Specialist (m/f/d) EMEA
- Location
- Göppingen, Baden-Württemberg, Germany
- Salary
- Competitive base salary with an attractive sales bonus
- Job type
- Permanent Vacancy
- Fluent Language
- Afrikaans, Italian, Spanish, Danish, Finnish, Norwegian, Swedish, Czech, Hungarian, Dutch, Polish, Slovak, English, French, Arabic, German
- Category
- Call Centre, Customer Service, Graduate
- Job Reference
- CSS-EMEA
- Posted on
- 3 Dec 2019
View all Jobs from TeamViewer Germany GmbH
About the Role:
TeamViewer is one of the worldwide leading solutions for desktop sharing and online collaboration over the Internet. We were founded in 2005 and we are fully focused on the development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than 2 billion installations in nearly all countries all over the world.
Responsibilities
- Support of our existing customers with their technical and accounting questions regarding our TeamViewer software in writing and by telephone
- Support of our customers throughout EMEA
- Processing of written customer inquiries via our ticket system
- Close cooperation with our Customer Support Level-2-team
- Conducting online demonstrations to explain software functionalities to customers
Requirements
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- One or more languages relevant to the EMEA markets on a Business Level, as well as very good English knowledge
- Windows® user knowledge desirable
- At least some experience working in customer and/or sales, e. g. Internships
What we offer
- Competitive base salary with an attractive sales bonus
- Relocation and Visa-Support: We help you to quickly and easily transition and makes sure that the process won’t become a hassle
- Our colleagues come from over 60 countries and we celebrate diversity with internal language courses