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We are very excited to recruit for new customer service roles in beautiful Thessaloniki, Greece. However there is the option to work from home from anywhere in GREECE! This port city is known for their festivals, events and vibrant cultural life in general, and is considered to be Greece's cultural capital! Besides this it of course has the beautiful Mediterranean climate - what’s not to love about it!
As a Customer Service Advisor you will represent a very well-known Electronic company. You will assist consumers with their queries via phone, email and live chat. Typical queries you will get will be in regards to placed orders, deliveries, refund request, recommending products etc.
The successful candidate should have:
There is an excellent relocation package on offer which includes initial flight to Thessaloniki, Greece, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation. Basic gross salary is 1100 EUR per month for 14 months a year, up to 200 EUR performance bonus per month. Additionally there is a relocation package: 300 EUR per month for the first 12 months (only), 130€ per month in meal vouchers for the first 12 months (only), Flight ticket back home every 6 months of cooperation for the first 12 months!
Working Hours is 5 days of 8 hrs on a rotation schedule between the operation hours of: 9am to 9pm Monday-Friday, Saturday 10am to 7pm Greek time.