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For a people-driven global company that delivers customer experience solutions to some of the world’s best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for a for enthusiastic and motivated FRENCH speaker with a good command of English who wants to join a fast paced international team.
The role will be based in Lisbon, the beautiful and dynamic capital of Portugal. Are you ready to take on your next challenge? Do you live in Lisbon or in the surrounding areas? This sea-side city has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city has lots to offer you!
As a Healthcare Advisor, you will represent a medical device company that offers products for diabetic patients. You will receive incoming queries via phone and email, where you will answer and solve issues in a timely manner. Assisting your clients with queries in regards to the use of the device, updating customers details and completing general administrative tasks will be part of your daily responsibilities.
We are looking for candidates who have:
Excellent communication skills both verbally and written in FRENCH and English
Previous experience in a customer service role
Ability to multitask
Eagerness to learn and develop
The interview process for this role is done remotely via phone and online tests, so no need to come to Lisbon until you are successful! Furthermore, there is a fantastic relocation package available for the successful candidate, which includes: flight reimbursement, accommodation allowance for the first 3 months. Besides this the company has lots to offer their employees from internal training and career progression opportunities to external activities and events. Additional benefits include daily meal vouchers, Private healthcare & dental insurance, employee discounts, flexible working hrs etc.
Important to know is that this position will start from home but will move back to the office once it is safe to do so. Start dates in July!