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We are looking for a Finnish speaking Customer Support Agent for an iGaming company in Malta! (No night shifts)
If you've got great communication skills, are interested in sports & casino or want to know more and want to work with a friendly, fun and creative team, then you should apply straight away!
You will become an expert on our client’s sportsbook and casino brand(s) and services by keeping up to date with new offers, services and campaigns to provide the customer with the best possible service. You would be directing your positive energy to all chats and emails, assisting the customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting. Occasionally, you'll be taking on side tasks like translating material from English to the languages you are fluent in and keeping the Knowledge base fresh and up to date.
Malta is the leading iGaming hub of the world and with its 320 days of sunshine it attracts business people from all over the world. In the iGaming industry there is a huge Scandinavian network and you will get a great chance to climb in your career and develop within your role. Malta offers a lovely climate, beautiful beaches and big career possibilities. Also great restaurants, bars and shopping. Everything at a much cheaper price compared to the Scandinavian cities.
You speak and write Finnish in a native level and want to learn more about Sports & Casino. You have an analytical approach to problem solving and are quite a Sherlock when it comes to solving even more complex issues the customers might have.
You don't mind waking up for the morning shift and on other days taking it easy in the morning to start your shift in the late afternoon. Working on a Sunday is no big deal for you, as you know you'll be enjoying your day off in the middle of the week.
Maybe you have previously worked in hospitality, retail, or in another service minded role.
Multitasking is your middle name, but most importantly you have a real drive to help others, you are a pro when it comes to communicating with customers, and you are eager to learn and contribute with ideas to make continuous improvements.
Working hard also means that we need to be able to recharge our batteries once in a while - this is the reason why our client wants the office atmosphere to be relaxed and cosy!
Is this an opportunity that you would like to take into your hands? If so, we are looking forward to receiving your application!
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.