Location: Lisbon Portugal Role: German speaking Quality Analyst Salary: €22,400 gross p/a plus benefits Hours of work: 40 hrs p/week rotational The Company Our client is an American, fortune 500 multinational corporation that provides IT services including digital technology, consulting, and operations services. The Role As a Quality Assurance Specialist you will be responsible for monitoring the quality of the customer support team to ensue they meet KPI's guidelines. Providing 1-2-1 feedback and coaching sessions to improve performance will be part of your daily tasks and responsibilities. ...