Our Client: Our client supports some of the world most famous brands in the customer support area. They are a big international company that can offer you an international work environment where you get to work in your native language. Your Responsibility: Inbound customer contacts via phone and email for bookings, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Management of changes, adjustments, complaints and any other customer concerns. Your Profile: Fluent level of written and verbal communication skills in Finnish and good command of English (B1-Level); Willing to start an international experience - work abroad; Excellent com ...
Our client stands out in customer service, forming strategic alliances with top brands. As a Technical Support Agent, you'll work alongside a team to resolve customer concerns promptly and empathetic. Fluency in Finnish is essential, with English proficiency also required for effective communication via Phone, Email, and Chat channels. Key skills include native or near-native Finnish fluency, strong E ...
About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challenges. Renowned for its expertise in areas like artificial intelligence, machine learning, cloud computing, digital transformation, and Agile methods, the company has received numerous awards for its achievements in the IT sector and ranks 194th on the Fortune 500 list. Your Responsibilities: Responding to customer inquiries via phone, email, or chat Identifying customer issues Performing troubleshooting to find solutions Documenting each ac ...
Do you speak Danish and want to have an international experience within customer service? Then we have what you are looking for! Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on customer service and technical support. As a customer service agent your role, is together with a team, to handle customer problems with empathy. Your role will be in Danish, but our cl ...
As a T&S Agent and Content Moderator, you will validate all written/Video/Audio/Visual content, confirming its accuracy, quality or adherence to the policies and rules. You will also have the opportunity to share your ideas, in order to improve the quality of our work. About our Client Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9. 000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exam Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities. Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2. 8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travellers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot su ...
Location: Portugal - work from home Role: German speaking Travel Insurance Agent Salary: basic gross p/m Euro 1383 (paid 12x p/a) + Euro 100 gross p/m performance bonus potential and 7. 23 net Euro per working day food voucher plus 20€ per month WFH allowance Working hrs: 40 hrs p/week rotational between Monday to Sunday 8am-10pm The Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in Portugal, they are looking to recruit fluent German speakers to join their international insurance team. This is a full ...
We are looking for analytical Finnish-speaking Payment Service Agents for our client in Riga, Latvia. We are looking for you who likes to work within the Fin-Tech industry and someone who enjoys ensuring quality in every aspect of the customer service desk. Join our client's team in vibrant Riga, Latvia, as an Analytical Finnish-speaking Payment Service Agent. Our client is a global leader, spearheading innovation in information technology to empower businesses and societies worldwide. With a presence in over 90 countries and a prestigious roster of Fortune 500 clients, they offer an unparalleled pla ...
Dutch Speaking Customer Support Hybrid in Lisbon, Portugal Gross Salary up to €20,500 year + benefits Providing customer support to Dutch speakers by phone, email and live chat. Candidates must already live in the Lisbon area in ...
Ready for a new adventure in Greece? We are looking for Danish Speakers to join us in Crete! Want to work with customer service for world known brands? Our client is growing and is now looking for you who want to work at their client office in Chania in Crete! About the role: At our client, you work to receive incoming calls where you analyze problems and in a fast, effective way solve customers' problems that can be either simple and complicated nature. You will be part of a happy and enterprising team that enjoys providing service and meeting the customer's needs. Who we are looking for: We are looking for someone who has a great interest in helpin ...
Want to work with customer service for world known brands? Our client is growing and is now looking for you who want to work at their client office in Chania in Crete! About the role: At our client, you work to receive incoming calls where you analyse problems and in a fast, effective way solve customer's problems that can be either simple and complicated nature. You will be part of a happy and enterprising team that enjoys providing service and meeting the customer's needs. Who we are looking for: We are looking for someone who has a great interest in helping people and facilitating their everyday life. To thrive in ...
Are you fluent in Hungarian and ready to start a new career in Athens? Then we have a sunny opportunity for you as a Customer or Technical Support agent. The Company Our client is an outsourcing company, with a giant network of multiple offices located in 76 countries that serve in total 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customer's thoughts, behaviours and needs. The Position As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-user's requests through multiple contact channels (phone, e-mail, chat). The role requires maintaining solid customer relationships by handling their questions and concerns with speed a ...
The Company: This is a leading B2B-software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hyper growth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV studio, broadcasting live using state-of-the-art technology. The Malta facility will serve international markets (primarily Portuguese and Spanish, Dutch, and Italian). They expect to hire a minimum of 250-500 people in Malta in the first year. Most hires will be entry-level positions, meaning no prior work experience is required. Through their internal academy, they offer paid training for beginners in both negotiation and presentat ...
Swedish-speaking Order Management Specialist to beautiful Lisbon in Portugal! Do you speak Swedish and are you interested in working with customer contact in Lisbon? Then we have an opportunity for you! Our multicultural client is now looking for Swedish-speaking staff to join their customer support team. We are looking for someone who is service-minded and who is ready to go the extra mile for the customer. Our client has been rated as the best company to work for in Portugal, Lisbon seven times by the Great place to work Institute. Our client works with the largest and most respected brands globally, offering its clients service, technical support, customer acquisition, digital solutions, analytics, back office, and other specialized services to ensure consistently positive customer interactions. Our client is a company of 217,000 passionate employees working in 340 locations that offers outstanding customer experience from 74 countries in 265 different languages and dialects. As one of the world's largest private employers and as a global industry leader, their strategy is to attract and retain the best people and provide the best working environment to inspire their teams worldwide. They know that happy employees are more engaged and can create a better experience that drives higher customer satisfaction and growth. Their employees come from all corners of the world and therefore bring important experience and skills to the company. As a dynamic team, they are committed to the success of their partners and dedicated to providing an outstanding service for our customers at all times. Become a part of them and a multicultural environment. As an Order Management ...
Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey! Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, and digital channels. Join our team of over 500 employees from 35 different nationalities! ...
Are you tech-savvy? Are you a fluent Finnish speaker with great communication skills? Available Technical Support positions await you in Greece! Teleperformance Greece connects customers with the world’s top brands for more than 30 years . With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. Take a step forward and enhance your career by working with us for the most well-known brands in the world. The work-from-home option is offered to candidates living in Greece or available to relocate. If you are a tech enthusiast with fluency in Finnish and good knowledge of English, then this is for you! What you will do: Communicate with customers via phone, chat & e-mail Troubleshoot technical issues using yo ...
Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2. 8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers. Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed lifestyle, good food, shopping, culture, parks, and surfing! Requirements: Native or fluent written an ...
Great news! Our client - a famous Scandinavian dairy cooperative known for its commitment to sustainability, quality, and innovation - is creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication in Gdansk, Poland. Our client operates across numerous countries, providing wholesome dairy options to consumers worldwide. They are behind many well-known and loved brands. As a Customer Service Agent you become a part of their Global Shared Services in Gdansk. Here, you won't find factory machines or farmers. Instead, you will join over 600 colleagues dedicated to supporting with IT, HR, financial and procurement operations. Joining our client, you will take part in their mission to make a real difference for colleagues near and far and you will work with people across borders, cultures and languages. With over 15 years of existence in Gdansk, they both offer you a lot of knowledge and challenging and exciting innovation projects. As a part of the organisation, you will also enjoy a Scandinavian, collaborative work culture. They are all on first name terms with each other, and they truly appreciate diversity and individuality. About the job Together with your colleagues in Customer Service, you will work with day-to ...
Are you a native Hebrew speaker looking for a job as a Customer Delight for Social Media? Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and support their business. What is waiting for you: Signing Bonus 3000€; Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and so ...
Are you a native Turkish speaker looking for a job as a Customer Delight for Social Media? Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and support their business. What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility ...
We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me? Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop y ...
Are you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new direction! Regarding your field of responsibilities: As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll ...
Why Riga? Riga is the capital and largest city of Latvia. The city is called ''Paris of the North '' due to its rich culture. The city was created in the year 1201. If you want to relocate to this amazing city and culture, then it is worth knowing the countryside has an amazing and pristine nature worth exploring. The city also offers a fantastic culture and beautiful traditions. Our client is a global company with offices in 22 countries and over 30,000 employees. The office in Riga has 500 employees and started in 2001. They offer customer service, sales and technical support through their contact centres. Now our client is looking for a Danish customer service consultant for Riga. They are looking for an employee who appreciates good quality, who can work in and full-time position and is problem-solving. ...
Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on customer service and technical support. As a customer service agent your role, is together with a team, to handle customer problems with empathy. Your role will be in Danish, but our client expects all clients to be able to communicate in English. The ...
Are you fluent in German and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. About our Client : Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to their stakeholders. Our client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. Educational / Professional Qualification: Near-native proficiency in German (CEFR level C1) or native relevant market language. Manageable English skills (B1+ or better) in writing ...
Join Our Team in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in client systems. Previous experience in an outsourced customer service environment is advantageous. Work Experience / Responsibilities: Handle phone calls with customer queries and provide resolutions to end-users. Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc. Ensure cases are resolved within the case life cycle, meeting i ...
Do you speak Slovenian and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client are searching for Slovenian speakers that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With modern offices that are located in the central parts of Athens, our client offers both work experience and cultural experience in the charming capital of Greece! Why move to Athens? Greece is much more than just a beautiful country. Greece is filled with history, culture, and nature, and boasts a great lifestyle. Cultural and social life plays in the middle of, around, and in old landmarks. The magnificent Acropolis, visible from almost all parts of the city, reminds the Greeks of their legacy and the city's many changes. Sounds interesting? Let's continue About the role: Our client is an expert in cooperation between people, this gives ...
Roles and Responsibilities Handle phone calls with customer queries and provide resolution to end users. Escalate priority issues per Client specifications to the immediate lead as applicable. Provide inputs on process changes and best practices. Stay updated with new updates, process changes and updates. Maintain Exemplary Attendance and Punctuality Applicant's Specifications & Qualification: Strong verbal communication skills in German language Minimum Proficiency level of C1 Excellent German Comprehension skill- Should be able to read, comprehend and write in German language. Customer Centric Mindset German Culture awareness High problem-solving skills Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest op ...
Our multicultural client is searching for Italian speakers, that want to work within customer service. We are looking for driven and service-minded candidates that want to jumpstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! Athens is a city that is brimming with interesting phenomena. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are! No matter if you want to enjoy new types of foods or wander around cultural areas such as Akropolis and Dionysuis' theatre. With a beach with crystal clear water and enormous sand areas? This is easily accessible for all. Sounds interesting? About the role: Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strat ...
Join us in Athens - An Exciting Opportunity Awaits! Are you ready to embark on a career adventure in one of the most captivating and culturally rich cities in the world? Look no further than Athens, the birthplace of democracy and a vibrant metropolis that seamlessly blends ancient history with a modern, cosmopolitan vibe. We are thrilled to offer you an exciting opportunity to work in Athens, Greece, a city known for its warm Mediterranean climate, stunning landmarks, and a lifestyle that effortlessly fuses leisure and productivity. Company Overview: Our client is a leading global organization dedicated to providing outstanding customer support services for their clients. Join their team in the vibrant cities of Crete or Athens, Greece, and be part of a multicultural environment where your skills and language abilities will make a real difference. With our comprehensive relocation package, including flights, hotel accommodation, and assistance with finding suitable housing, they aim to make your transition as smooth as possible. Job Description: As a Swedish-Speaking Customer Support Representative, you will play a vital role in delivering excellent customer service to our valued clients. Your fluency in Swedish, combined with your problem-solving skills and strong communication abilities, will enable you to assist customers effectively, resolving their inquiries and providing the highest level of su ...
We are looking for a strong Polish speaking Team Leader for our client in Riga, Latvia to lead a Polish team of great Customer Service Agents. We are looking for you who likes to work within the fintech industry and someone who enjoy coaching others to success! Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our client has been recognised amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. We are looking for a strong Polish speaking Team Leader for our client in Riga, Latvia to lead a Polish team of great Customer Service Agents. Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. Responsibilities in the role as Team Leader: Motivate, develop, and mentor team ...