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Tired of rain and gray weather? Ready for an adventure abroad? Join our client's young and dynamic team in Limassol, Cyprus!
The company is one of the largest marketing and customer support companies in Cyprus and is looking for Swedish talent. This is a great opportunity with good pay and benefits!
About the company
Our client is an online marketing agency, which provides online services in consumer advertising, customer support, customer loyalty and data analysis.
The company offers their clients a range of interactive marketing solutions that combine a consumer-oriented strategy for acquisition and retention programs together with sound profit-based business models. They work with their clients to create customized business plans and service packages for each individual client.
Benefits of living and working in Cyprus
Sun 350 days a year
Member of the EU
The second largest city in Cyprus
Beach in the middle of the city center
Description of the role
Respond to customer questions via email, phone calls and chat in a polite and professional manner.
Open and maintain customer accounts by registering account information
Solve product and service problems by clarifying customer complaints, determining the cause of the problem, choosing and explaining the best solution to solve the problem, expedite correction or adjustment, follow up to ensure solution
Contribute to teamwork by performing related tasks as needed
Handle large amounts of incoming calls, emails and chat
Identify and assess the customer's need to achieve satisfaction
Follow communication guidelines and policies
Do that little bit extra to engage customers
Further internal training is provided by the company.
Fluent language skills in Swedish as well as good English skills
Experience of customer support will be considered an advantage but not necessary as the company offers full in-house training
Strong communication skills over the phone
Customer orientation and ability to adapt to different types of customers
General computer knowledge
Good communication / PR
Ability to work shifts
Ability to work both alone and as part of a team is necessary
The company offers an excellent work environment and an attractive package, with many benefits and benefits such as:
Transport from airport and accommodation for 2-4 weeks
monthly rent benefit
Monthly bonus based on performance
Full health insurance
Referral bonus for new colleagues
Exciting business activities
2 airline tickets a year worth 250 Euro per ticket.
Why move to Cyprus?
Living in Cyprus is a "Dream Come True" experience. Imagine living on an island year-round, when most people can only enjoy a short vacation. Cyprus has a fantastic coastline, white beaches and wonderful weather, all year round to enjoy this all the time. Living in Cyprus, with the mix of the rich and old culture on the island, makes it a truly unique experience. The great quality of life in Cyprus has also attracted many northern Europeans, you can enjoy a great international atmosphere. The city of Limassol, where our customer is based, is the second largest in Cyprus and has a lot to offer: a beach in the center of the city, nightlife, restaurant and bars. Living in Cyprus is very affordable and saves a lot of your money for fun activities!
Nordic Jobs Worldwide
We are a professional Nordic recruitment company, specializing in bringing together candidates from Sweden, Finland, Norway and Denmark with companies all over the world. Nordic Jobs Worldwide is the largest recruitment company in the Nordic region and we match the most exciting job with Nordic talent. Over the last 2 years we have helped over 1000 candidates from the Nordic countries to get their dream job with our partners in over 28 different countries