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Our client is looking for a German speaking Compliance Officer to be responsible to ensure compliance with the German regulations.
The Compliance Officer covers licence application, implementation and ongoing compliance. You will also be investigating and replying to complaints escalated to third-party dispute resolution bodies and be able to escalate gaps identified in procedures undertaken. What's more you will liaise with internal and external stakeholders to ensure compliance is maintained.
Keep up with new regulatory requirements and follow up internally on their implementation
Provide assistance when dealing with customers’ complaints raised internally
Investigate and draft formal replies to third-party dispute resolution bodies
Review procedures and ensure that they are up to date; propose and drive changes thereof where necessary
Assist with internal and external audits
Prepare reports for management
Collect data for reports collected by relevant authorities
Review and prepare terms and conditions
Prepare and delivery employee training on different regulatory issues and our clients policies and procedures;
Participate in general company administration;
Assist the head of compliance with the compilation of data and with recommendations for improvement to maintain compliance
German speaker C2 along with a fluent level of English
Minimum 2 years of experience in the gambling industry preferably in Compliance
Excellent time-management skills and the ability to work under pressure
Strong analytical skills which enable you to identify any potential risks, benefits and impacts both on the business as well as licences.
A working knowledge of Jira or are familiar with basic IT tools, this would also be considered a plus!