We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me? Not only do you get the c ...
About the Client Established in 2018, our client boasts a team of seasoned iGaming experts committed to innovation and efficiency. With a focus on quality over quantity, they leverage automation and top-tier professionals to drive excellence in online gaming management. ...
Our client's "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environment, you will have the opportunity to explore Malta and all the varied experiences ...
Do you speak Swedish, and have experience from Quality Analyst/Workforce Management within the call-center industry? We are looking for Quality Analysts for our client in Riga - for a FinTech project! Roles and Responsibilities: Quality Associate (QA) will be responsible for ensuring Call, Email & Ticket quality. The QA monitors required samples of voice & non-voice based transactions on Quality Evaluation form includ ...
We are looking for a Polish speaking Quality Analyst for our client in Riga, Latvia. We are looking for you who likes to work within the Fin Tech industry and someone who enjoys ensuring quality in every aspect of the customer service desk. Our client represents the connected world, offering innovative and customer-centre information technology experiences, enabling Enterprises, Associates and the Society to Rise. Their convergent, digital, design experiences, innovation platforms, and reusable asset ...
About the company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experien ...
For our partner in Budapest, Hungary we are looking for a English-speaking Real Time Analyst About our client : Our partner is a large IT Service company that is expanding from India to the entire world. Whether it's AI, cybersecurity or everyday automation, our partner plays a leading role in the IT sector. In Germany, our partner provides high quality , customer-centric information technology experiences to global customers including fortune 500 companies. Responsibilities : Analysis - Strong Analytical skills Should be able to ha ...
About our partner: Founded in 1974, we invented the concept of financial spread betting. Today, we're the world's No. 1 spread betting and CFD provider, with offices in 14 countries and over 195,000 clients worldwide. Recognized as one of Britain's top employers, it's no surprise that this success has come from empowering our people to be brave, innovative and inspiring. Join us, and you'll find the perfect place to showcase your talents and passion. Your achievements will be recognized, and you'll have the support of a collaborative global team. Where you'll work : As part of a connected global team, you'll come to work in a friendly and dynamic environment. Our comfortable, cutting-edge offices contain everything you need to ...
Do you speak Swedish, and have experience from Team Leadership within the call-center industry? We are looking for new Team Leaders for our client in Riga - for a FinTech project! Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. The Client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work®️ Institute. Responsibilities: To motivate, develop and mentor team members in a dynamically changing environment Drive process performance to achieve and exceed SLA deliverables Lead and deliver complex client engagements that help identify, design, and implement creative business solutions for t ...
Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers! Would you like to create significant value in the most caring insurance company in the Nordic countries? Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers! Work-life balance is very important to our client, so they support both sports and health promotion through health insurance. In ...
Do you desire to work for an exciting and ever-expanding International Travel Company? Would you like to work in an international environment with team members that are motivated and inspired? If so, you could be the one we need to our client's Swedish-speaking team. Our client believes in the passion of providing the best customer experience possible and it is ingrained in our DNA to be sales driven, smart deal makers, innovative, proactive and always finding ways to ...
Our client in Sofia is looking for a Telecommunications Engineer to join their Support team! Main responsibilities: Process support requests; Analyze system logs; Remote troubleshooting; Consistently achieve client KPIs; Utilize and actively participate in the improvement in the existing client Knowledge Database; Provide high level of technical guidance and assistance in problem solving. Requirements: Good communication skills in ...
We are looking for a Digital Marketing Consultant for our client located in Barcelona! Are you passionate about the web and new technology? If you are creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! You will become a digital marketing consultant for Danish companies in relation to their existing digital advertising campaigns with the opportu ...
About the company: Our client, a tech company founded in 2021, operates from offices in Aarhus, Copenhagen, Milan, and Madrid, with a diverse team of over 90 people from 13 nationalities. Initially focused on whistleblowing compliance, they've expanded into data compliance, risk, and privacy. Their award-winning Whistleblower Software laid the foundation for their success, earning them a reputation for excellent customer support. They now help compani ...
Our client is a worldwide leader in customer experience management and contact centre business process outsourcing. The company employs around 420. 000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. Our client does business with people, for people. They want their employees to be inspired and motivated. Their main goal is to make them proud to belong to the company through job satisfaction and a great work environment. Our client is certified with Great Place to Work ...
Location: Sliema, Malta Role: Danish Customer Service Advisor Salary: 25-27K Euros gross p/a Relocation package: 200 euro flight reimbursement plus 2 weeks accomodation on arrival The Company Our clients mission is to be at the forefront of entertainment across all verticals of their business. They constantly strive to improve, optimise and re-innovate everything they do to maintain their position as one of the leading Gaming Operators in the iGaming industry. The Role As a Customer Service Advisor, you will be the first point of contact for customers of our iGaming client. You will answer their queri ...
LeoVegas are looking for dedicated, passionate, and customer focused individuals, who will be the first point of contact for our valued customers. Working as a Customer Experience advisor, means having close contact with our customers via phone, email and live chat. You will also work alongside our other teams including Payments, Fraud, Safe Gambling and CRM. This role is very fast paced, but we always ensure that our customers have a positive experience. LeoVegas will provide you with all the equipment including a laptop, to ensure we support you within the role! We want to be there for our customers, so this role is 365 days a year with varying shif ...
Location: Birkirkara, Malta Role: Dutch speaking Casino Game Host Salary: €23,500 gross p/a plus bonusses Shifts: Shifts, rotational 24x7 operation, 40 hrs per week (5 days of 8 hrs) Training: full paid training provided Relocation support: flight to Malta and 3 weeks accomodation on arrival in company apartment The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Casino Game Host you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not shy ...
Location: Birkirkara, Malta Role: Danish speaking Casino Game Host Salary: €23,500 gross p/a plus bonusses Shifts: Shifts, rotational 24x7 operation, 40 hrs per week (5 days of 8 hrs) Training: full paid training provided Relocation support: flight to Malta and 3 weeks accomodation on arrival in company apartment The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Casino Game Host you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not shy ...
Location: Birkirkara, Malta Role: Austrian-German speaking Casino Game Host Salary: €23,500 gross p/a plus bonusses Shifts: Shifts, rotational 24x7 operation, 40 hrs per week (5 days of 8 hrs) Training: full paid training provided Relocation support: flight to Malta and 3 weeks accomodation on arrival in company apartment The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Casino Game Host you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not ...
Do you speak Spanish and want to work as a Finance Specialist? Our client is looking for experienced Financial Analysts for their office in Brno, Czech Republic! Join a great team at and embark on an exciting journey in the heart of Brno! The company offers unparalleled career growth opportunities in a vibrant multinational environment, where you'll have the chance to utilise and enhance your language skills while working alongside prestigious global brands. The company's brand-new office building provides a modern and inspiring workspace where innovation thrives. As a Financial Analyst ...
Location: Malta Role: German speaking Games Presenter Salary: €23500 gross plus performances bonuses Shifts: Shifts, rotational The Company Our client is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Inspired by the world-renowned casino in Monte Carlo, they want to bring the excitement from the live player experience into the home, using emerging technologies. The Role As a Game Presenter you will be hosting online games in front of the camera and you will interact with online players and ensure they have an engaging gaming experience. If you are outgoing, enthusiastic, friendly and not shy to talk in front of the camera then this role is for you! You’ll be spending most of your working day live on camera; hosting games and interacting with playe ...