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DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advice job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Handling Customer queries and processes them in line with the company policy
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team targets and call handling quotas
Fluent German and English
Previous customer support experience (advantage)
Good MS Office skills
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication skills
Ability to multi-task, prioritize, and manage time effectively
Attractive, competitive Monthly Salary
14 Salaries per year, according to Greek employment law
For night shifts agents company provides free transportation
Public health insurance coverage, private health insurance starts after 3 months
Casual dress code in the company for all employees, Modern atmosphere
International, multicultural modern working environment in the company
Company Location easy to reach by all modes of public transportation in Athens
Training and day to day work is performed using the latest technology and software
Employee Relations team to help new hires integrate into the Greek lifestyle and culture and set up in Athens
Interactive activities within a fun team: team-building, excursions, themed parties, sports events, talent pageants, etc.
Why use Recruitment Agency
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.