German Customer Service Advisor
- Location
- Newcastle upon Tyne, Tyne and Wear, United Kingdom
- Salary
- Negotiable
- Job type
- Permanent Vacancy
- Fluent Language
- German
- Category
- Call Centre, Customer Service
- Job Reference
- SMSM/6
- Posted on
- 18 Dec 2020
View all Jobs from Euro London Appointments
About the Role:
German Customer Service Support
Are you looking for a new challenge?
Are you fluent in German and English and enjoy dealing with people and being part of a team?
I am currently recruiting for a successful gambling company. They are looking for fluent German speakers to join their customer service team. Experience in Customer service is required.
What you are going to do:
*Answer chats and emails to customers accurately
*Provide excellent customer service in an expedient manner
*Identify, research, and resolve customer issues.
*Improving customer's knowledge and help them
*Improving the overall performance of the team
*Proving problem-solving skills
*High level of attention to detail
*Clear thinking and problem solving
What you have to have:
*Customer orientation
*Fluent English and German Speaker
*Efficient problem solving
*Stress-resistant
*High level of attention to details
*Team skills
*Professional and friendly manner when interaction with customers
*Clear thinking and problem solving
*Happy to work evenings and days shifts
Salary: up to 20K + bonus scheme
Working hours: Any 5 days out of 7 (pro rota)
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.