French speaking Customer Support agent
- Location
- Limassol, Cyprus
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- English, French
- Category
- Betting and Gaming, Call Centre, Customer Service, IT, Internet
- Job Reference
- 080120211
- Posted on
- 11 Jan 2021
View all Jobs from Betting Connections
About the Role:
On behalf of our client, with offices in beautiful Limassol, we are looking for driven French speaking Customer Support Agent!
Responsibilities:
- Respond to players via live chat & emails
- Document and delegate in-game bugs and other issues
- Troubleshoot new issues directly with our players
- Interact with various departments (VIP, marketing…) to improve gameplay for players
- Extra tasks upon request (call campaigns, translations…)
- Ensure customer satisfaction and provide professional customer support
Requirements:
- Online customer service background
- Passion for Customer Service
- Solid writing and communication skills (in French & English)
- Excellent problem-solving abilities
- Strong understanding of gaming
- Available to work flexible hours (evenings, weekends)
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.