This site uses cookies. By continuing to use this site you consent to our use of cookies. Close
  • Sign In
  • Sign Up
  • Recruiter
    • Sign In
    • Sign Up
  • Jobs
  • Job Alerts
  • Upload CV/Resumé
  • Career news/Advice
  • Recruiter A-Z
  • Contact Us
  • Products
RECRUITER LOGIN
« Back to results

Email has sent successfully.

Please check your email .

Danish speaking Customer Support Agent

Apply
Location
Sliema, Northern Harbour, Malta
Salary
TBD
Job type
Permanent Vacancy
Fluent Language
Danish, English
Category
Betting and Gaming, Call Centre, Customer Service, IT, Internet
Job Reference
080120214
Posted on
11 Jan 2021
View all Jobs from Betting Connections

About the Role:

Our client is a casino that operated both land-based and online. It is an established and full of traditions brand operating on Danish market.


They are currently looking for a responsible and reliable Customer Support Agent to join their operations in Malta to support their online product.
Your role will include:

Customer Service:

  • Answering customer inquiries via email
  • Respect the Responsible Gaming Processes
  • Handling wide variety of player & account queries within agreed service levels
  • Communicating with customers keeping them well informed about the company products, services & promotions


Account and Documents Verification (KYC):

  • Monitoring the partially automated verification processes of customer accounts
  • Manual verification of customer accounts
  • Documents check


Online Payments:

  • Monitoring of customer registrations
  • Monitoring and processing of incoming and outgoing payments
  • Monitoring of potential account abuse cases
  • Supports automated payment and withdrawal processes


Requirements:

  • Previous customer related experience (ideally within iGaming industry)
  • Native-like level of Danish language (both spoken and written)
  • Good English language skills
  • Must be PC literate – proficient MS Applications
  • Willing to work co-operatively with others, to be part of a team to achieve common goals or objectives
  • Ability to develop relationships & rapport with people
  • Demonstrate a Can-do Attitude by showing enthusiasm, energy and inner motivational to do things better, self-starter, takes action to achieves goals beyond what is required

 

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Apply
close

Email this job

Processing, please wait
To add multiple emails please separate with a comma (,)

« Back to results
  • Danish speaking Customer Support Agent Sliema
  • Danish speaking Customer Support Agent Sliema
  • Danish speaking Customer Support Agent Sliema
  • Danish speaking Customer Support Agent Sliema
  • Danish speaking Customer Support Agent - Malta Sliema
close

Apply this job

Click OK to Apply Manage your account
close

Shortlisted Successfully!!!.


close

You're about to be taken to the employer's website to complete your application.
Please either log in, or enter your name and email address before we re-direct you

close

Registration

Registered Successfully!!!. We have sent you a confirmation email to your email address.
Apply
close You must sign in / sign up to save or apply to job opportunities.
  • SIGN IN
  • SIGN UP

Create an Account


Expand the list by clicking the grey arrow and select your individual fluent language skills











Login to your account

Forgotten your password?
or
Sign in with facebook Sign in with LinkedIn
  • About Us
  • Contact Us
  • Terms & Conditions
  • Privacy Policy
  • Twitter feeds
  • Advertise with Us
Follow Us
©  2021 MultiLingualVacancies.com Ltd.
    Powered by Talenetic Job Board Software