Datacenter Operations Specialist in Vilnius
- Location
- Vilnius, Vilniaus, Lithuania
- Salary
- €25000 - €28000 Per Year
- Job type
- Contract
- Fluent Language
- English
- Category
- Call Centre, Customer Service, IT, Internet, Telecommunications
- Job Reference
- DKM 89JD
- Posted on
- 13 Jan 2021
View all Jobs from DK Global Recruitment
About the Role:
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Requirements:
- Good troubleshooting skills
- Fundamental knowledge of Networks
- Excellent Verbal, Email communication skills
- Work experience with any alert monitoring tool e. g. : Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
- Command Centre Monitoring +SIAM + War Room
Main responsibilities:
- Support experience on Windows/Unix Servers, AD exp. mandatory, Network Devices Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
- Exposure to any monitoring/ticketing tool, VERITAS Netbackup and Backup Exec.
- Willingness to work in 24*7 environment
- Incident, Problem, Change lifecycle process.
- Any ITSM tool e. g. : Remedy, Peregrine etc. Batch job scheduling.
- Start/stop backup jobs.
- Backup monitoring tools like Networker.
- Generating Reports through Dashboard, Remedy etc.
- 24x7 monitoring and management support for in-scope infrastructure
- Handle escalations and assist in creation of RCAs
- Proactive monitoring and tracking of tickets
- Generate operations report
- Monitor and execute Job schedules
- Manage bridge calls and notify respective support groups
- Interaction with Vendors and other support groups
- Performs Gap Analysis
- Provide phone support 24x7x365
- Creation of SOP's and knowledgebase
Why use a Recruitment Agency
You are given extra support in preparing for interviews
You have a contact person who gives you all the details of the job
You can ask for your application feedback anytime via email or phone
You don’t have to face the situation where company do not reply to you for days
All our services to job seekers are free of charge. We also offer bonus scheme to candidates
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.