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Are you ready to take on your next challenge in the city of Sofia, Bulgaria? We are looking for a fluent German speakers with a good command of English who wants to join a fast paced international iGaming company in Sofia.
This position will be based in their office in the Bulgarian capital Sofia. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!
As a Chat and Email Support Specialist you will liaise directly with players via multiple communication channels such as email and live chat. Your task is to assist them with their queries and resolve any issues they are experiencing. First time resolution and ensuring the players experience is a positive one is important in this role!
We are looking for candidates who have:
Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement and 2000 Lev gross relocation bonus paid out with your first salary payment. Beside an attractive salary, there is an annual personal interest allowance that you can use for activities you are interested in, how cool is that! Besides this it also offers annual performance bonus, premium health and dental insurance for you, your partner and your children, an Employee Assistance Program which offers 24x7 confidential support. Career development opportunities, continuous training, annual travel loan, subsidised massage sessions, Multisport card and free snacks, drinks and fruit!