Finnish speaking Customer Service Agent, iGaming
- Location
- Malta
- Salary
- Monthly salary + bonus & relocation support offered
- Job type
- Permanent Vacancy
- Fluent Language
- Finnish, English
- Category
- Betting and Gaming, Call Centre, Customer Service
- Job Reference
- FinCSMalta
- Posted on
- 8 Feb 2021
View all Jobs from Nordic Jobs Worldwide
About the Role:
Are you passionate about communication? Can you imagine yourself as our guru on Games and Sports? Great! A well-known iGaming company in Malta is looking for Finnish customer service agents to join their young and growing team!
Why Malta?
Malta is the leading iGaming hub of the world and with its 320 days of sunshine it attracts business people from all over the world. In the iGaming industry there is a huge Scandinavian network and you will get a great chance to climb in your career and develop within your role. Malta offers a lovely climate, beautiful beaches and big career possibilities. Also great restaurants, bars and shopping.
Everything at a much cheaper price compared to the Scandinavian cities and it’s easy to communicate as everyone speaks English.
What you will do:
As a Customer Service Ambassador with a genuine passion for games, you will be communicating with the company's players - using chat & email to provide assistance and advice in an easy-going style.
- Providing assistance, advice, life hacks and small talk with our players through live chat and email (no phone support!)
- Work in collaboration with other cross-functional teams such as - Responsible Gaming, AML, Payments, Loyalty
- Contribute fresh new ideas, giving constructive feedback to keep improving how we work and exercising your creativity
We are looking for someone who:
- Can charm other people, be creative, is full of positive energy, a bit quirky and with incredible people skills
- Speaks and writes Finnish on a native level & is fluent in English
- Has previous experience in a Customer Service environment or/and iGaming industry
- Curious about gaming
- Is highly self-motivated, loves to get stuff done, is efficient and a creative problem solver
- See things differently, is not afraid to experiment and is a healthy disregard for constraints
- Is willing to work shifts and embraces additional ad-hoc projects and responsibilities
- Quick on the keys with an optimistic-mindset
- Motivation to move to Malta
What our team offers you:
- An opportunity to develop new skills and grow a career amongst an inspiring team of humans
- A competitive salary + bonus
- An amazing modern office with stunning views, games, social and sport activities, soft drinks, baskets full of fruit and Friday Fikas
- An extraordinary relocation package to make smoother your move into this little rock which includes; flights, company's apartment and all our love and help
- Rockstar colleagues and an awesome, challenging and varied role where you would like to stay forever
- Flexible schedule
- Free gym & yoga sessions
- Free breakfasts and lunches
- Social events and seasonal parties
Take your talents to another dimension and join the adventure! Apply now!
About us - Nordic Jobs Worldwide
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.