French 1st Level Support Specialist
- Location
- City of London, City of London, Greater London, United Kingdom
- Salary
- £30000 - £35000 per annum + insurance, pension etc.
- Job type
- Permanent Vacancy
- Fluent Language
- French
- Category
- Call Centre, Customer Service
- Job Reference
- SMAS - Fri -Lev1
- Posted on
- 8 Feb 2021
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About the Role:
Are you a determined, enthusiastic, friendly French speaker with an interest in providing excellent customer support? If you can say yes, then look no further. Our client, a leading multinational company within the financial industry is currently looking for a Customer Support Specialist with fluent French to be a part of their growing team in London!
Within your role, you will be providing excellent service support for a wide range of customers in French and English, dealing with telephone calls, technical support, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.
Responsibilities:
Fluent in French and English, both written and spoken
Min 2 years experience in an a Technical or Customer Support role
Experience within Financial Services ideally
Strong knowledge of CRM platforms and expertise in EXCEL
Experience dealing with high end clients
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
A strong team player
Given the nature of the role candidates must have excellent command of both French and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a. sarfo@eurolondon. com
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements