German Speaking Customer Service Advisor
- Location
- Bournemouth, Dorset, United Kingdom
- Salary
- Up to £10.15 per hour
- Job type
- Contract
- Fluent Language
- German
- Category
- Call Centre, Customer Service
- Job Reference
- GERMCA
- Posted on
- 8 Mar 2021
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About the Role:
We have an immediate opportunity for you to join our client and their incredible team, working with one of the world's largest and most innovative technology brands.
If you have experience in customer service, retail, hospitality, technology or IT, we want you to be part of a customer care operation that supports millions of customers worldwide.
As our client is a multicultural company, they are looking for German speaking candidates to join their team!
Our client offers amazing benefits and an excellent working atmosphere
- Open plan offices
- Fun and friendly environment
- Supportive, opportunity driven company-culture
- Break-out spaces and games room
- Social events and parties
- Regular office games and events
- Out-of-office groups, clubs and activities
- Incentives and spot prizes including red letter days and international trips
- Language sharing opportunities
- Career development - 95% of senior roles are recruited internally
Your role would be to:
- Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware
- Be truly awesome with customers and help us deliver outstanding customer satisfaction
- Become a knowledge expert by using internal systems and training to stay up to date with the latest information
- Identify and report emerging trends and customer issues to senior staff
- Bring an awesome can-do attitude to the workplace!
Additional Information
£10. 15 per hour
37 Hours per week on a rota basis, working 1 in 3 weekends
5 out of 7 days to be worked per week