Dutch speaking Customer Advisor for Domestic Appliances
- Location
- Lisbon City, Lisbon, Portugal
- Salary
- competitive plus relocation package
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch
- Category
- Marketing, Accounting, Arts, Music, Banking, Finance, Betting and Gaming, Call Centre, Customer Service, Charities, Construction, Education, Training, Engineering, Fashion, Graduate, Health Care, Human Resources, Import / Export, Insurance, IT, Internet, Journalism, Legal, Management, Executive, Manufacturing, Market Research, Research, Media, Packaging, Printing, PR, Advertising, Purchasing, Recruitment, Retail, Sales, Secretarial, Administration, Security, Telecommunications, Translation, Localization, Interpretation, Transport, Logistics, Travel, Hospitality, Tourism, Utilities, Science
- Job Reference
- DU-CSR-LI-PO
- Posted on
- 12 Feb 2021
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About the Role:
For a people-driven global company that delivers customer experience solutions to some of the worlds best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated DUTCH speakers with a good command of English who wants to join a fast paced international team.
The role will be based in Lisbon, the beautiful and dynamic capital of Portugal. Are you ready to take on your next challenge? This sea-side city has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city has lots to offer you!
As a Customer Support Advisor, you will represent a very well known domestic appliances brand. You will receive incoming queries from customers via phone and email, where you will answer and solve issues in a timely manner. This could be troubleshooting technical queries as well as assisting consumers in setting up service repairs for their appliances by checking availability of technicians and make appointments for service calls.
We are looking for candidates who have:
- Excellent communication skills both verbally and written in DUTCH and English
- Previous experience in a customer service role
- Computer literate
- Ability to multitask
- Eagerness to learn and develop
The interview process for this role is done remotely via phone and online tests, so no need to come to Lisbon until you are successful! Furthermore, there is a fantastic relocation package available for the successful candidate, which includes: flight reimbursement, accommodation allowance for the first 3 months. Besides this the company has lots to offer their employees from internal training and career progression opportunities to external activities and events. Additional benefits include daily meal vouchers, Private healthcare & dental insurance, employee discounts, flexible working hrs etc.