Location: Lisbon Portugal Role: German speaking Quality Analyst Salary: €22,400 gross p/a plus benefits Hours of work: 40 hrs p/week rotational The Company Our client is an American, fortune 500 multinational corporation that provides IT services including digital technology, consulting, and operations services. The Role As a Quality Assurance Specialist you will be responsible for monitoring the quality of the customer support team to ensue they meet KPI's guidelines. Providing 1-2-1 feedback and coaching sessions to improve performance will be part of your daily tasks and responsibilities. In this role you will work closely with th ...
About the company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been rec ...