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Is your passion communication? Do you enjoy a creative and social everyday life with a fast pace? Do you see yourself as the guru of knowledge when it comes to games and sports?
About the employer
The company was founded in 2012 when some rare creatures from a parallel universe contacted them and asked for help. They told them about the large amounts of boredom that flowed from our universe and into theirs and about how they desperately needed their help to eradicate boredom to survive. So, they thought of the funniest and most exciting things they could think of. It turned into a casino designed from scratch to make people smile. The company is headquartered in Malta in the city of Swieqi. Swieqi is a town in northern Malta. It is a residential area just 15 minutes by bus from Sliema and within walking distance of Malta's nightlife and entertainment centres, Paceville and St. Julians. As the city has evolved, residential fields took over agricultural land. The city's name means "water channels," a reminder of the region's past. They also have offices in Barcelona and Gibraltar. They offer services within online casino and sports betting.
As a Customer Service Agent at our client, you will play a key role in their mission to offer customers the best gambling experience ever. You'll be one of over 200 agents across Malta and Gibraltar who individually support the customers of their 11 brands in their native languages.
Working daytime shifts (early morning and late afternoon), any 5 days a week, you will be part of a close-knit team of 10-20 people. Your technical knowledge and excellent communications skills, both written and verbal, will contribute to your success.
Our client provide a two-week training programme including systems and product modules, plus ongoing support so that you can provide the best possible support. This vacancy is based in Malta and offers great career opportunities to use your passion for customers in an online gambling environment.
What you will do
How will success be measured in this role
The client offers