Our client is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Their technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 149,000+ ‘Ideapreneurs’ working in 45 countries, our client serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Role and responsibility:

• Work with cross-functional teams (may include end client representatives) to analyze requirements (changes in existing processes and workflows), identify solutions and plan for process transitions or migrations;
• Ensure adherence to project plans, documentation requirements and project timelines;
• Liaise with business lines and functions (operations, HR, Learning and Development, Operations, Risk & Compliance, Information Security, Planning &MI and IT) on training, recruitment and system requirements for projects;
• Track project implementation, risks and concerns and publish periodic status updates and reports;
• Assist Programme Manager(s) with project status updates for medium to large scale process transition or migration project plans; Resolve project related issues as well as look to provide relevant solution.
• Facilitate negotiations of service level agreements and KPIs between teams, the end-client and business lines and functions, owning them till the transition or migration is completed.
• Publish detailed MI for the team on project implementation, quality, risks and concerns. Participate in documentation of various Bid related activities and responses to RFPs as and when required

Requirements:

Soft skills:

• Good communicator, as the role requires extensive interaction with the clients;
• Strong Project Management skills, as most migrations are complex projects that require expert management skills;
• Comfortable in working in a cross-cultural environment, as most often, the donor teams are based overseas;
• Very good understanding of the existing processes and technologies as these play a critical role in the offshorability of any function.
• Strong experience working in all project / Transition life-cycles
• Strong People and Client Management Skill
• Creative/innovative: proposes system improvements and offers alternative solutions to the different problems that may appear and proactively seeks solutions to improve processes and applications
• Good ability to anticipate issues and formulate remedial actions.
• Good knowledge of MS Office applications and advanced exce

Preferred:

• Accounting Graduates with  PGDBM/ MBA (Finance)
• 2-4 years experience
• Also speak Finnish

Domain expertise:

• Prior experience in managing similar large scale projects and senior stakeholders for a Finance process for a BPO

Technical understanding:

• Experience with project management tools
• Prior experience working with process mining tools 
• Excellent MS Office skills especially in Excel, PowerPoint, Visio, etc.  

Working hours:

• 8 AM to 6 PM CET (Flexibility to work between above hours)

Benefits and Perks

• Competitive Salary
• Career Progression Opportunities
• Well rounded Health and Life Insurance Packages
• On-site gym: includes indoor pool access, fitness classes, and a football pitch
• Staff Canteen with varied food options and river-facing balcony seating