Our client are a renowned global IT service and consulting company, presently developing their tech footprint in Lisbon.

Our client is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Their technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 149,000+ ‘Ideapreneurs’ working in 45 countries, our client serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Role and responsibility

• Manage a team of 40+ Order to Cash resources for a large sized company and possess excellent domain & hands on expertise
• Ensure delivery per customer expectation along with meeting defined SLA and ensure customer satisfaction.
• Communicate, coordinate & initiate actions ensuring seamless & smooth function of the processes
• Provides direction and directives to the departmental team members in the performance of their duties, establishing work priorities and in achieving management objectives
• Share best practices with customer and identify areas of improvement within processes (Billing, Credit & reconciliation process)
• Experience in implementation of digital assets and tools for Order toi Cash function

Requirements

• Strong written and Verbal skills
• MS Office Skills
• Prior experience in handling large teams in captive/BPO set up and able to manage multiple change managements
• Analytical & problem solving skills.
• Excellent listening and comprehension abilities
• Ability to anticipate risks, potential issues, and to manage escalations in a manner appropriate to the urgency
• Strong sense of responsibility and acceptance of accountability for team results, including work product quality
• 3-5 years of experience in similar positions

Preferred

• Knowledge on Digital tools that are applicable to Order to Cycle domain would be an added advantage
• Certification in Lean Six Sigma would be a big advantage

Domain expertise

• Order to Cycle domain experience and in-depth end to end process knowledge along with transition exposure
• Sound financial & commercial Business Understanding
• Resource needs to be energetic, confident, assertive & strong in communication

Technical understanding

• Hands on experience in SAP(including invoicing, contracts, workflows)
• Experience in Workflow tools
• Experience in MS Office
• Experience in Visio (Creating process flows/Blue prints)
• Graduate/Masters in any discipline

Working hours: 8 AM to 6 PM CET (Flexibility to work between above hours)

Benefits and Perks

• Competitive Salary
• Career Progression Opportunities
• Well rounded Health and Life Insurance Packages
• On-site gym: includes indoor pool access, fitness classes, and a football pitch
• Staff Canteen with varied food options and river-facing balcony seating

Why move to Portugal?

Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate.

As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. In cities such as Lisbon and Porto, you will be able to experience a vibrant city life that offers shopping, historical and cultural experiences, while on the countryside you will experience small, pleasant villages.

Are you looking for your next career step in Lisbon and you fit in the role description above? Send us your application at fride@nordicjobsworldwide. com and our recruitment team will help you further!

Nordic Jobs Worldwide

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.