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French Speaking Tech Support Engineer - home based
Anywhere in Portugal
€18000 - €20500 per year + benefits
Assisting customers with routine problems or enquiries across several products or technologies. The key element of the role will be to remain competent when working under pressure and have the ability to deal with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users.
Previous experience in tech support and network management
Native level French and b2 English
Experience of Linux servers and systems basic administration
Linux command line, running and managing commands and scripts
Knowledge of Linux RHEL GUI and command line
Management of accounts, groups and data permissions and security
External/Network drives and mount point management