French-speaking Forex Retention Agent in Cyprus
Our client is looking for an experienced French-speaking retention agent in Cyprus.
About the company
Our client is a trading broker. Providing countless users with the possibility to trade CFDs. They offer a range of products from some of the lowest spreads in the industry, to trading platforms, to lots of educational material including free webinars. They collaborated with some of the most successful and leading service providers to bring you a trading experience that’s second to none, this combined with being operated by a regulated investment firm, OM BRIDGE (PTY) LTD, makes our client a safe and secure choice for their users.
The Role
- Ensuring customer satisfaction, professional communication
- Help maintain our high levels of client acquisition, retention, and reactivation
- Managing ongoing private client relationships
- Keeping up to date with market information and promotions as per regulation.
- Achieve monthly targets
- Provide training to clients on the use of the Company’s products
- Explaining the payment process mechanism
- Maintain relationships with clients ensuring they receive the highest level of service.
The requirements
- Fluent in English both verbal and written (minimum C1 level)
- Additional languages will be considered an advantage
- Fluent in French both verbal and written (Minimum C2 level)
- An excellent business is written and oral communications skills
- Because of COVID 19 we can only consider candidates located in category B countries.
The Benefits
- A full-time job in sales
- Competitive remuneration package (experience-based),
- Attractive bonus scheme
- Health insurance after the first three months of employment
- Excellent work environment
- Training so that you can improve your skills and prosper
- Relocation package that includes flight tickets and support in housing
- A work environment, complying with the highest legislation standards set by Europe’s MiFID, under the governance of the Cyprus Securities and Exchange Commission (CySEC).