German Speaking Digital Marketing Customer Service - initially home based
€26,400 per year + bonus + pension
Providing customer service for one of the world’s largest social media companies assisting customers with their queries regards their advertising packages. This will be through inbound calls, emails, live chat.
Advising on solutions to improve the customers advertising experience.
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support.
Some knowledge of Digital Marketing
Familiar with online advertising products/vendors
Native level German and fluent English.
Ability to multitask & work under pressure
Online Advertising Experience is desirable.
Candidates must reside in Germany and already live in Berlin or be willing to relocate to Berlin within 3 months.