Finnish speaking Audio Support Agent
- Location
- Cluj-Napoca, Nord-Vest, Romania
- Salary
- Competitive plus relocation package
- Job type
- Permanent Vacancy
- Fluent Language
- Finnish
- Category
- Marketing, Accounting, Arts, Music, Banking, Finance, Betting and Gaming, Call Centre, Customer Service, Charities, Construction, Education, Training, Engineering, Fashion, Graduate, Health Care, Human Resources, Import / Export, Insurance, IT, Internet, Journalism, Legal, Management, Executive, Manufacturing, Market Research, Research, Media, Packaging, Printing, PR, Advertising, Purchasing, Recruitment, Retail, Sales, Secretarial, Administration, Security, Telecommunications, Translation, Localization, Interpretation, Transport, Logistics, Travel, Hospitality, Tourism, Utilities, Science
- Job Reference
- FI-CSR-CLU-RO
- Posted on
- 29 Mar 2021
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About the Role:
We are recruiting for fluent FINNISH speaking candidates who want to join an international Customer Support team in Cluj, Romania. This large city in the northwest of Romania is home to universities, vibrant nightlife and beautiful architecture.
As a Technical Support Advisor you will be supporting one of the worlds leading voice interactive audio devices. You will receive incoming calls and email from customers who are experience technical issues with their device. It's your responsibility to provide outstanding technical assistance through live troubleshooting and problem isolation. Identify, analyze and solve software and hardware issues will be your main task. Besides this you will be handling general product information and pre-sales enquiries as well as processing orders. This is a versatile role which suits somebody with an interest in technology and music!
We are looking for candidates who have:
- Excellent communication skills both verbally and written in FINNISH
- Good command of English
- Previous experience in customer service or technical support
- Computer literate
- Must love Music/Gadgets/Technology
- Logical thinker, who can solve problems in a timely manner
- Have to be interested in home network troubleshooting and configuration including wireless configuration,router settings, and Internet security software.
- Eagerness to learn and develop
Full paid training will be provided. Extremely competitive salary plus monthly bonusses.
Selection process is done via phone and skype and a relocation package will be available if successful, which includes your flight reimbursement, airport pickup, 2 weeks accommodation on arrival, lunch vouchers, employee discount schemes, career progression opportunities, private medical insurance etc.