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Ready to work for one of Germany's most desired luxury car brands? Then please read on!
Our client builds the world's fastest luxury cars and is looking for professional customer support agents speaking French and Dutch to help serve the Benelux market. From their offices in Maastricht in the Netherlands, they provide excellent assistance to customers and dealers, 24 hours a day, 7 days a week, 365 days a year. ”The best or nothing”. Are you ready to represent an A-star brand?
What will you do
Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week, and 24 hours a day. You are the first point of contact for our valued customers, answer incoming calls from customers requiring assistance. Details are collated and entered into a computerized system. In case the problem can’t be solved by telephone, you contact the nearest dealer who will send out a technician. The philosophy is to ensure the customer is mobile again as quickly as possible. We trust you to handle the entire query from A to Z!
You are offered