Do you speak Swedish, and have experience from Quality Analyst/Workforce Management within the call-center industry? We are looking for Quality Analysts for our client in Riga - for a FinTech project! Roles and Responsibilities: Quality Associate (QA) will be responsible for ensuring Call, Email & Ticket quality. The QA monitors required samples of voice & non-voice based transactions on Quality Evaluation form included with predefined quality parameters. QA also publ ...
About the company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to W ...
German Speaking Trainer – Call Centre Riga, Latvia €Competitive salary Due to expansion our client in Riga is recruiting a German Speaking Trainer for their expanding call centre. Candidates must speal at least C1 German and b2 English. Its essential candid ...