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Our client is looking for a Customer Service Team Leader to lead, coach and motivate a team of Customer Support Advisers (CSA) within the Support environment, to ensure that all performance targets are achieved and that individuals are developed so that they continually improve and fulfil their potential, whilst working to the agreed headcount. You will be expected to communicate effectively with the team, peer group, line management, external customers and business contacts. Working as an effective member of the local management team. You should ensure at all times that the team, provides effective and efficient customer service, and delivers a positive customer experience.
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
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