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Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing extraordinary support to developers that have supplied to make Apple an iconic technology company.
What do we do?
Join our extraordinary team – we provide full training to resolve complex issues while keeping a focus on the developer. When we receive calls and questions from developers, you won’t just provide answers — you’ll provide an outstanding experience. Become an Apple Developer Program Support Advisor and begin an exciting new career at Apple.
What will you do as an Apple Advisor Supporting the Developer Program?
You’ll be providing administrative support for developers (iOS, Safari and Mac) via phone and email. As our developers’ first point of contact, you’ll be the friendly voice of Apple, providing award-winning customer service, troubleshooting and support. You will help them enrolling into our Developer Programs, assisting if they need help in handling their Developer team (inviting other developers to their team, updating account information and renewals). You will also help them to find the appropriate developer resources, like technical guides and information regarding the app management and the app review process. We rely on you to listen to our developers and use your expertise to deliver phenomenal customer service.
How can you do this?
You will have the opportunity to portray your creative side and show your passion to meet our developers needs — this is how you remind all developers that behind our excellent products are amazing people. Does this sound exciting to you? Check out more about the role and if this sounds like something you are passionate about, we would love to hear from you. This position is an 'At'Home' role.