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Would you like to work for one of the world's biggest fashion companies while living in sunny Barcelona?! Here's your opportunity! We are now looking for Finnish speaking service-minded people for H&M's Customer Service Center in Barcelona!
H&M’s Global Customer Service is an omni-channel and multi brand organization with focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we have around 3500 employees and work at 16 locations all over the world.
Your main responsibility is to ensure that we are the Customer's First Choice, by offering the best possible customer service for H&M when dealing with telephone calls and emails. You will be serving our customers when they have questions regarding their orders, deliveries, payments or any other queries regarding their online shopping or store related queries. You will have the opportunity to work with a variety of task and customers in your role.
The job comes with responsibility – and lots of fun. Your to-do list includes:
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
Preferrably, you are also:
Due to current world situation and possible work from home the candidate also needs to have these capabilities:
We are offering a job where every day is an adventure, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.
Living in Barcelona:
Barcelona is a beautiful city located in the heart of Catalonia in Spain. The office of our partner is located only a couple of blocks from the beach and you will work in a dynamic environment together with other Scandinavians. At the same time you'll get to experience the Spanish culture in a city that is known for its amazing art and architecture, and of course football. Barcelona has 1,6 million inhabitants and offers both the city life and beach life at the same time. These are some of the many reasons why Barcelona has become so popular during the past years!
Here's your chance for a career out of the ordinary! Want to apply? Send your English CV to our Finnish recruitment team and we will contact you as soon as possible!
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.