Do you speak Swedish, and have experience from Quality Analyst/Workforce Management within the call-center industry? We are looking for Quality Analysts for our client in Riga - for a FinTech project! Roles and Responsibilities: Quality Associate (QA) will be responsible for ensuring Call, Email & Ticket quality. The QA monitors required samples of voice & non-voice based transactions on Quality Evaluation form included with predefine ...
About the company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been rec ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing custom ...
Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, ...
Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on client's business every day. They're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, our client is a perfect match. Grow with t ...
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests ...