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We are looking for an experienced Service Desk Analyst to join our multinational client's office in Cesano Maderno.
Start date: ASAP
Shift timings : 8 am- 6 pm split into 2 shifts, Monday-Friday
AD: Knowledge on - Active directory, Proxy, DNS, Group Policy.
Network: Knowledge of - LAN setup, basic routing, and switching, passive networking.
Desktop Security: Knowledge of - Antivirus deployment and update, patch management, monitoring, and reporting.
Desktop, laptop, handheld devices: Knowledge on - build management, OS deployment, common application installation, and troubleshooting, hardware knowledge.
(1) MS Office: Good/excellent knowledge for the support of MS Office and standard software
(2) Windows & Smartphones: Windows operating system knowledge (e. g. Windows 7, 8. 1, 10), Windows smartphone, and telecommunication knowledge. COTS (standard SW, standard HW) (3) O365: Understanding of Microsoft Office (eg Office 365)
Key Performance Indicators (KPIs):
Qualification: Graduate, Diploma, IT education, or comparable IT professional experience
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.