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Our client in Malta is seeking to hire a Customer Success Manager who will join their multicultural team.
The Customer Success Manager will own the commercial relationship with the customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with the company. You are a relationship manager that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.