Essential Functions/Core Responsibilities: Ensure that service delivered to customers aligns with contractual Key Performance Indicators (KPIs). Clarify customer requirements by probing for understanding, utilizing decision-support tools, and resources to resolve non-standard/unstructured customer issues requiring cla ...
Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading! Your responsibilities and impact as a Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following ...