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As a Quality Assurance Specialist, you will be responsible with the following:
Minimum of 2 years’ experience in a sales or call center environment with Quality Assurance experience
Excellent interpersonal and communication skills
Fluent in Russian, German, Hebrew, Italian or English.
Self-motivated, entrepreneurial, and comfortable dealing with ambiguity
Ability to work in a fast-paced environment.
Strong attention to detail, ability to identify explicit and implicit signals, which may translate opportunities for our agents.
Coaching experience is a plus.
Experience in the advertising industry is a plus
Proactively monitors backlog of orders / requests using different tools & reports, working to avoid escalations
Opportunity to work in a fast growing company and in a multinational environment
Opportunity to grow in the organization and build a successful career path
Access to a variety of benefits
Personal and professional development through a variety of training programs (hard/soft skills)
Complex salary package
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.