Our client's "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environmen ...
Essential Functions/Core Responsibilities: Ensure that service delivered to customers aligns with contractual Key Performance Indicators (KPIs). Clarify customer requirements by probing for understanding, utilizing decision-support tools, and resources to resolve non-standard/unstructured customer issues requiring clarification or conceptual thinking. ...