About the Opportunity Our client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improv ...
Job Title: Customer Service Manager (French & German) Location: Lichfield – must live within a 45-minute commute and have own transport Contract: Full-time, Permanent Hours: 8:30am–5:00pm (Mon–Thu), 8:30am–4:45pm (Fri) Salary: £40,000 per annum Travel: Occasional travel to sales meetings (around 3 times per year, including potential international travel) A leading organisation is seeking an experienced Customer Service Manager to supervise a busy UK Customer Service team and ensure excellent service delivery to a wide customer base. This role is ideal ...
About the Opportunity Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full or ...
Seize the opportunity to become part of a multicultural team! Regarding your field of responsibilities: As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace. German-language inbound customer support via phone, chat, and email Responding to customer inquiries and documenting relevant case ...
You will provide top-notch customer service to business travelers embarking on journeys around the globe. You’ll offer solutions for flights, hotels, train travel, and more—both before and during their business trips. Your support ensures they can fly seamlessly, arrive refreshed at their meetings, and return on time to their families and friends. About the company This global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer ...
Take the leap and experience the power of a game-changing career! Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team. What You’ll Be Doing As a Customer Support Representative, you will: Respond to customer inquiries via phone, email, or chat, delivering exceptional service. Resolve customer issues and provide technical support for products and services. Assist customers with troubleshooting and solving problems related to their accounts and products. Stay updated with pr ...
We are looking for a fast learner and communicative person who is technically proficient and would like to live in beautiful Greece. Does this sound like you? Then don't hesitate to read on now and work in an international context for a Japanese tobacco company. Your responsibilities and impact as a Customer Support for Telecommunications will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting Identify, reply and solve customer’s requests via phone, email and chat Troubleshoot technical issues Assist in pre-sales and after-sales inquiries Ensure a high level of service and customer satisfaction Skills, experiences and interests you need to succeed in this role: For this role, the Company is looking for professional and friendly individuals with empathy and the ability to mu ...
Are you tech-savvy and fluent in English with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal! Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe. About the company Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleague ...
Are you tech-savvy and fluent in Portuguese with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal! Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe. About the company Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated collea ...
Are you tech-savvy and fluent in Spanish with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal! Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe. About the company Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer ...
Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering project-related queries from customers Identifying issues and provide soluti ...
Kick-start your career in the heart of Lisbon with a customer service role that’s all about connecting people! You'll help users with membership questions on one of the world’s top social media platforms! Your responsibilities as Customer Support will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by: Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collabo ...
Become a Customer Support Representative for an international Technology Company. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support. Your responsibilities and impact working as a Customer Support Representative will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 ...
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your responsibilities and impact as Customer Service Agent will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products Identify, reply and solve customer’s requests via phone, email and chat Proving support for technical problems and issui ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Technical Support: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural environment alongside ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as a Technical Support Advisor for electric bikes will be: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: Manage effectively all incoming queries in a customer service environment in ...
Are you passionate about delivering exceptional customer experiences? Do you have an interest in topics like e-commerce, cloud computing, digital streaming, and artificial intelligence? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece! Your responsibilities and impact as a Customer Support for E-Commerce will be: Assist B2C and B2B customers with incoming problems Ensuring high-quality customer service via phone and chat Identifying and assessing customer needs to achieve satisfaction Capturing data in the CRM system Improving customer satisfaction Solving problems accurately and efficiently ...
Step into the heart of Lisbon’s tech scene and support one of the world’s leading short-form video platforms. In this on-site role, you’ll help business advertisers use the platform’s products effectively, solve technical issues, and contribute to a high-quality service operation trusted by global brands. If you enjoy digital marketing, structured workflows, and problem-solving, this is a strong match for you. Your Responsibilities As part of a dedicated support hub for advertisers, you will handle a blend of customer service and product-focused troubleshooting. Your role will include: Supporting B2B advertisers via email and chat, helping them gain the most value from the platform’s advertising tool ...
Are you passionate about delivering exceptional customer experiences or eager to begin on a dynamic career in sales? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece! Whether you are looking for personal development, learning and career opportunities, cultural discovery or just a lifetime experience, you will find it there! Your responsibilities and impact as a Sales Representative will be: Daily support of customers in the B2B market and identification of sales opportunities Build a trusting relationship with key marketing industry decision makers and online advertising strategy consultants Understand your customers' business goals to achieve the most effective online advertising Sales increase through up-selling Achieve high ...
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product advice, following up on logistics, and having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your responsibilities and impact as Customer Service Agent will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chat You will either be employed as the Technical Support for business clients, who publish their apps, OR for custom ...
Do you want to work with a company which is shaping the future of our global entertainment? Then you should apply to this great experience in Lisbon! You would work in a fast-paced and high performing work environment with super colleagues. Your responsibilities and impact as a Customer Advisor for Streaming Platform will be: Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support) Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting Identifying issues and provide solutions Providing help with regards to software functionality Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project What’s in it for you? W ...
Are you interested in representing the worlds biggest Search-Engine? Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native German speaker (this is a must!) + a good level of English You are looking for a job oppo ...
Are you passionate about medicine and want to support the lives of people managing diabetes? - Join a leading medical device company in vibrant Lisbon! Your responsibilities and impact as a Customer Service Specialist will be: Taking care of inquiries from customers From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact tha ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Your responsibilities and impact as a customer experience specialist will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chat Providing professional customer service solutions over the phone, live chat, and emails Troubleshooting any malfunctions in the digital servi ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Technical Customer Advisor: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural environment alongside a ...
You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal, Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as a Customer Care Advisorwill be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: ...
Join an international team delivering top-tier support for a leading streaming service. You’ll assist customers via phone, email, and chat, with a comprehensive training program and a relocation package to get you started. About the company Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences. ...
Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Lisbon? Then this might be the job for you! A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment. Your responsibilities and impact as Content Moderator will be: Reviewing and scanning content on the app Checking if it is appropriate and ...
Quality and Service is what is all about in today’s world for companies to remain competitive. This famous navigation app is looking for you to join their customer service specialist team in Lisbon! Your responsibilities and impact as a Customer Service Agent will be: Helping users with any questions related to their accounts, the platform in general etc. Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience; Being in contact with other departments and redirecting related cases and issues to responsible departments Ensuring and participating in the success of ...
Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers’ needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place offers. Enjoy your afterwork at the Beach and benefit from the low living costs. The Good Life awaits you! Your responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail) Being responsible for the positive reputation of a major brand Acting in the interest of the customer and the company to resolve complaints mutually with a compromise Skills, qualifications and interests you need to succeed in this role: You are a native German ...