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This role is office based when safe to return to the office.
The Customer Support Agent liaises with customers ensuring everything is going smoothly with their account. If any issues exist the agent will use excellent customer service skills to solve any issue, liaising with other departments when required.
The role involves assisting customers by phone and by emails.
· Fluent Italian and English
· Ideally have some customer service experience ie call centre, retail, hospitality etc.
· Have good general computer skills ie MS Office etc
Must already be based in Republic of Ireland with quiet work place. Based remotely in Repulic of Ireland until safe to return to the office in Cork.