We are looking for dynamic people who are customer service oriented and open to a new experience abroad. This company provides a platform for secure and automated payment verification processes between businesses. It offers a solution for companies to reduce fraud, simplify payment processes, and provide transparency to their financial transactions. The company mainly focuses on serving B2B clients, especially in finance and accounting. Your responsibilities and impact as a Support Agent will be: Support the user through emails and phone with third parties and International to verify their payment information Maintain client relationships Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to ...
We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me? Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to p ...
Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focused specifically on customer service and technical support. As a customer service agent your role, is together with a team, to handle customer prob ...
You will become an expert on our sportsbook and casino brands and services possible. Directing your positive energy to all chats and emails, assisting our customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting! Join us as our next Dutch-Speaking Customer Experience Agent for night shifts! We think you'll fit right in if you enjoy and thrive in a rapid and ever-changing environment. The saying "roll up your sleeves" could not be better to describe both the role and our company culture. We welcome fast-footed, smart, reliant, and resilient team players who are eager to find solutions and solve problems. Does this sound like you? Keep reading. . . We are looking for passionate, people-centric individuals with great communication skills, interested in sports & casinos, ready to learn more, and looking to work with a friendly, fun, and creative team. Sounds like you? Read on. . . You will ...
Location: CRETE, Greece Role: Norwegian speaking Customer Experience Agent Salary: monthly salary : 1029EUR, gross + 100 € (gross per month)* after spending the first 6 months in the company as a salary increase. +After finishing your first 12 months in the company, your salary increase will be 150 € bonus (gross per month)* + Stay in an apartment paid by the company upon availability (electricity bills excluded OR 300€ Gross to cover accommodation for as long as you are employed by the company Relocation: Includes initial flight to CRETE, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation. You will also receive 300 euro gross p/m accomodation allowance (or room in ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices. Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes. Timely Issue Resolution: Resolve issues efficiently, ensur ...
Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!You can choose to work from the office in Malta, Sofia, Limassol or then fully remote from anywhere*! Main responsibilities: Providing support in Norwegian by email and Live chats; Processing with great attention to details and content; Identifying clients' needs and proactively proposing solutions; Focusing on customer expectations and satisfaction; Working closely with our team to improve and establish the necessary processes. Requirements: Proficiency in English and Norwegian, both written and spoken; A proactive person with good support/sales skills; Strong communication and n ...
Do you enjoy being in an online casino environment and wish to live in the heart of warm and sunny Malta? Then we have the perfect job for you! The Company: This is a leading B2B software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hypergrowth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV studio, broadcasting live using state-of-the-art technology. The Malta facility will serve international markets (primarily Portuguese and Spanish, Dutch, and Italian). They expect to hire a minimum of 250-500 people in Malta in the first year. Most hires wi ...
Our client's "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environment, you will have the opportunity to explore Malta and all the varied experiences Malta has to offer! Position Description: The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales including customer on-boarding, customer service queries and working alongside the collections team. ...
Are you fluent in German and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. About our Client : Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to their stakeholders. Our client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work Institute. Educational / Professional Qualification: Ne ...
Location: CRETE, Greece Role: Swedish speaking Customer Support Advisor Salary: monthly gross salary : 1029EUR +200EUR performance bonus p/m, + 100 € (gross per month)* after spending the first 6 months in the company as a salary increase. +After finishing your first 12 months in the company, your salary increase will be 150 € bonus (gross per month)* + Stay in an apartment paid by the company upon availability (electricity bills excluded OR 300€ Gross to cover accommodation for as long as you are employed by the company Relocation: Includes initial flight to CRETE, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation. You will also receive 300 euro gross p/m accomodation allowance (or room ...
Our client is a multinational company within the Computer System Integrators industry. Due to our client's continued growth throughout the UK and Europe, they have recently opened a new Contact Center in Heerlen. This center will be focused on ensuring we are providing the very best after sales care for our customers throughout Europe. In this role you will handle customer warranty returns, the distribution of new products and pre-sales/after-sales care in a multi-lingual call centre. In this role you will be focused on ensuring that our client are providing the very best after sales care for our customers throughout Europe. In this role you will handle customer warranty returns, the distribution of new products and pre-sales/after-sa ...
Do you like to help and assist customers? Are you ready to start a new adventure as Customer Service Specialist in Athens, Greece? Then keep on reading! Located in Athens - one of Greece’s hippest cities - you will be able to combine professional growth with an incredible life experience. Your responsibilities and impact as a Online Payment Platform Support Advisor will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as requ ...
Join Our Clients Team in Riga as a Customer Support Agent! Are you fluent in Dutch, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Join Our Clients Team in Riga as a Customer Support Agent! Are you fluent in Dutch, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. About the client: Our client represents the connected world, offering innovative and customer-centric inf ...
Join a Global Leader and Embark on an Adventure in Athens! Ready to take your customer support skills to new heights while living in one of Europe's most vibrant cities? Look no further! Our client in Athens, Greece, is on the lookout for Lithuanian-speaking Customer Support Agents to join their diverse team of 4,800+ employees from over 90 countries. About the Company Our client is a dynamic and forward-thinking company that believes in the power of happy employees. They provide top-notch solutions to their client's customers via phone, chat, email, and social media. As a global leader, they deliver an impressive 3. 5 million unique experiences every day for 400+ clients through business process outsourcing , digital Customer experience, training and talent management, and consulting and analytic. Role as Customer Service ...
LeoVegas are looking for dedicated, passionate, and customer focused individuals, who will be the first point of contact for our valued customers. Working as a Customer Experience advisor, means having close contact with our customers via phone, email and live chat. You will also work alongside our other teams including Payments, Fraud, Safe Gambling and CRM. This role is very fast paced, but we always ensure that our customers have a positive experience. LeoVegas will provide you with all the equipment including a laptop, to ensure we support you within the role! We want to be there for our customers, so this role is 365 days a year with varying shift patterns covering day and night shifts. Details to be discussed during the interview. Language: Supporting the Dutch market means you need to be fluent in ...
Exciting Opportunity to Join a Growing Team! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte, and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and become our new team member! Exciting Opportunity to Join a Growing Team! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte, and microenergy drops. Focused on good heal ...
Are you tech-savvy? Are you a fluent Swedish speaker with great communication skills? Available Technical Support positions await you in Greece! Teleperformance Greece connects customers with the world’s top brands for more than 30 years . With a team of 12. 000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. Take a step forward and enhance your career by working with us for the most well-known brands in the world. The work-from-home option is offered to candidates living in Greece or available to relocate. If you are a tech enthusiast with fluency in ...
Do you speak Swedish, and have experience from Team Leadership within the call-center industry? We are looking for new Team Leaders for our client in Riga - for a FinTech project! Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. The Client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work®️ Institute. Responsibilities: To motivate, develop and mentor team members in a dynamically changing environment Drive process performance to achieve and exceed SLA deliverables Lead and deliver complex client engagements that help identify, design, and implement creative business solutions for the company Provide excellent customer service and determine the needs of the client. Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performance Manage Shrinkage, Productivity, and control attrition Manage dips in performance with adequate reinforcement plans proactively People management and associated responsibilities like performance and development management Ability ...
think of it as a giant TV studio from which we broadcast live using state-of-the-art technology. Do you like to be in an online casino environment and want to live in the heart of Malta? Then we have the perfect job for you! The company This is a market leading B2B software developer and product provider to casinos and major online gambling operators. They have more than 12,000 employees in over 20 markets, serving customers around the world. They are currently in a state of hyper-growth, both in terms of expansion of existing sites and growth in new markets. The Malta site will be a broadcast studio from which we will host live casino games 24/7/365 - think of it as a giant TV studio from which we broadcast live using state-of-the-art technology. The ...
Join our Nordic Samsung Technical Support team in one of the most popular destinations in the world! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world – Chania, Crete! If you are a sworn techie fluent in Swedish, grab the opportunity and come work with Samsung, one of the world’s largest tech and electronics companies. Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV ...
Join our Nordic Samsung Technical Support team in one of the most popular destinations in the world! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world – Chania, Crete! If you are a sworn techie fluent in Swedish, grab the opportunity and come work with Samsung, one of the world’s largest tech and electronics companies. Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV ...
Join our Nordic Zalando Customer Care team in one of the most popular destinations in the world! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team in one of the most popular destinations in the world – Chania, Crete! If you are fluent in Swedish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle. Join a community with an unwavering commitment to sustainability and D&I, dedicated to finding solutions for every aspect of the fashion journey; all of this, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your profes ...
Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers! Would you like to create significant value in the most caring insurance company in the Nordic countries? Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers! Work-life balance is very important to our client, so they support both sports and health promotion through health insurance. In addition, you can take a 7-day winter vacation so that even in the cold, you will get your batteries charged. You can do the work partly at home and in their comfortable office in Ülemiste City. They will help you set up your home ...
Do you speak Slovenian and want to gain international experience within customer service? Then we have a golden opportunity for you! Our multicultural client are searching for Slovenian speakers that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With modern offices that are located in the central parts of Athens, our client offers both work experience and cultural experience in the charming capital of Greece! Why move to Athens? Greece is much more than just a beautiful country. Greece is filled with history, culture, and nature, and boasts a great lifestyle. Cultural and social life plays in the middle of, around, and in old landmarks. The magnificent Acropolis, visible from almost all parts of the city, reminds the Greeks of their legacy and the city's many changes. Sounds interesting? Let's continue About the role: ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices. Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes. Timely Issue Resolution: Resolve issues efficiently, ensur ...
Working and living in Lisbon where you can enjoy the sunny weather can now become reality. Are you also a talented communicator and possibly already have some experience in customer service? Then this is your opportunity! Your responsibilities and impact as a Customer Service Agent will be: Assist customers via phone, email, and chat on all their queries related to their subscription, invoicing, troubleshooting Provide account and application support to Customers namely with regards to software functionality. Deliver a high quality of service to ensure a superior customer experience. ...
Are you already living in Portugal and willing to work in Customer Service? Do you have a native level of French and a good command of English? Do you want to start and develop your career in an international and multicultural company? Check this out! Your responsibilities and impact as a Customer Service Representative will be: Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage) Query Types: Subscription, invoicing, tech troubleshooting Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Ensure excellent customer satisfaction by responding in an ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, an ...
Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products. You want to learn more about this? Then keep on reading! Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, an ...