We want you to excel in the following: Help German speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me? Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service ...
About the company Our client is one of the biggest airlines in the world, in fact the second biggest in Europe, and in 2022 they served 102 million passengers! They are a respected company to work for with more than 100,000 employees, and are well known for not only their brand but multiple ones in their airline portfolio. Our client could be the perfect place for you to spread your wings. Join the exciting world of air travel - become part of their international team and help make someone's day, every day. ...
Do you enjoy being in an online casino environment and wish to live in the heart of warm and sunny Malta? Then we have the perfect job for you! The Company: This is a leading B2B software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hypergrowth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV studio, broadcasting live using state-of-the-art technology. The Malta ...
The Company: This is a leading B2B-software developer and product supplier for casinos and major online gambling operators. They have over 12,000 employees in more than 20 markets, serving customers worldwide. They are currently in a state of hyper growth, expanding existing sites and entering new markets. The Malta office will function as a broadcasting studio, hosting live casino games 24/7/365 - think of it as a giant TV studio, broadcasting live using state-of-the-art technology. The ...
Our client's "career opportunities" are endless regardless of your background/skills, their company goal is to provide the best "customer service" in class but also in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a culture of collaboration, growth, and originality supported by appropriate resources where everyone matters. Along with a great office environment, you will have the opportunity to explore Malta and all the varied experiences Malta has to offer! Position Description: The Customer Service Officer will report directly to the German ...
About the Company: Our partner company is a multinational technology and consulting services provider headquartered in the USA. The company offers various IT services, including IT consulting, application development, system integration, infrastructure services, business process outsourcing, and digital solutions. Established in 1994, it has experienced significant growth since its inception. With offices and delivery centers across the world, including North America, Europe, Asia, and Australia, the company serves clients in diverse industries such as finance, health-care, manufacturing, retail, technology, and communications. Collaborating closely with its clients, the company assists in optimizing their business processes, adopting new technologies, and overcoming business challeng ...
Location: Larnaca, Cyprus Role: Dutch Customer Service Advisor Salary: 1350 euro net p/m + 150 euro fixed language Bonus - you do not pay income tax but you will pay 10% on social services (which includes healthcare therefore net monthly salary around 1350 euro p/m), also option to earn 250 euro bonus p/m. After 6 Months salary increases to 1400 euro gross PLUS monthly bonus up to 250 Euros Working hrs: Full Time - earliest shift starting at 09:00, latest shift finishing at 19:00. 2 weekends in a month (could be full weekend, or maybe 1 Saturday and 1 Sunday in the next week) Relocation: when relocating from outside of Cyprus, there will be a relocation package offered which includes: Room ...
Join us in Athens - An Exciting Opportunity Awaits! Are you ready to embark on a career adventure in one of the most captivating and culturally rich cities in the world? Look no further than Athens, the birthplace of democracy and a vibrant metropolis that seamlessly blends ancient history with a modern, cosmopolitan vibe. We are thrilled to offer you an exciting opportunity to work in Athens, Greece, a city known for its warm Mediterranean climate, stunning landmarks, and a lifestyle that effortlessly fuses leisure and productivity. Company Overview: Our client is a leading global organization dedicated to providing outstanding customer support services for their clients. Join their team in the vibrant cities of Crete or Athens, Greece, and be part of a multicultural environment where your skills and language abilities will make a real difference. With our comprehensive relocation package, including flights, hotel accommodation, and assistance with finding suitable housing, they aim to make your transition as smooth as possible. Job Description: As a Swedish-Speaking Customer Support Representative, you will play a v ...
About the Client Established in 2018, our client boasts a team of seasoned iGaming experts committed to innovation and efficiency. With a focus on quality over quantity, they leverage automation and top-tier professionals to drive excellence in online gaming management. Role Overview: Finnish-speaking Streamers Join our ...
Join Our Team in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in client systems. Previous experience in an outsourced customer service environment is advantageous. Work Experience / Responsibilities: ...
If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands! We are looking for Swedish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Be part of the change and join ous client in beautiful Crete! What you will do: Be the primary point of contact for customer requests, representing on ...
Join us in Athens - An Exciting Opportunity Awaits! Are you ready to embark on a career adventure in one of the most captivating and culturally rich cities in the world? Look no further than Athens, the birthplace of democracy and a vibrant metropolis that seamlessly blends ancient history with a modern, cosmopolitan vibe. We are thrilled to offer you an exciting opportunity to work in Athens, Greece, a city known for its warm Mediterranean climate, stunning landmarks, and a lifestyle that effortlessly fuses leisure and productivity. Company Overview: Our client is a leading global organization dedicated to providing outstanding customer support services for their clients. Join their team in the vibrant cities of Crete or Athens, Greece, and be part of a multicultural environment where your skills and language abilities will make a real difference. With our comprehensive relocation package, including flights, hotel accommodation, and assistance with finding suitable housing, they aim to make your transition as smooth as possible. Job Description: As a Swedish-Speaking Customer Support Representative, you will play a v ...
Do you speak Swedish, and have experience from Team Leadership within the call-center industry? We are looking for new Team Leaders for our client in Riga - for a FinTech project! Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD billion company with professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms, and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. The Client has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work®️ Institute. Responsibilities: To motivate, develop and mentor team members in a dynamically changing environment Drive process performance to achieve and exceed SLA deliverables Lead and deliver complex client engagements that help identify, design, and implement creative business solutions for the company Provide excellent customer service and determine the needs of the client. Implement and oversee the quality of deliverables and manage team relationships effectively to ensure ...
Do you speak Swedish, and have experience from Quality Analyst/Workforce Management within the call-center industry? We are looking for Quality Analysts for our client in Riga - for a FinTech project! Roles and Responsibilities: Quality Associate (QA) will be responsible for ensuring Call, Email & Ticket quality. The QA monitors required samples of voice & non-voice based transactions on Quality Evaluation form included with predefined quality parameters. QA also publishes a comprehensive report on the overall quality ...
Swedish-speaking Order Management Specialist to beautiful Lisbon in Portugal! Do you speak Swedish and are you interested in working with customer contact in Lisbon? Then we have an opportunity for you! Our multicultural client is now looking for Swedish-speaking staff to join their customer support team. We are looking for someone who is service-minded and who is ready to go the extra mile for the customer. Our client has been rated as the best company to work for in Portugal, Lisbon seven times by the Great place to work Institute. Our client works with the largest and most respected brands globally, offering its clients service, technical support, customer acquisition, digital solutions, analytics, back office, and other specialized services to ensure consistently positive customer interactions. Our client is a company of 217,000 passionate employees working in 340 locations that offers outstanding customer experience from 74 countries in 265 different language ...
Are you enthusiastic about creating memorable experiences? Then come join our client and work with energetic people who strive to enjoy every day. We are looking for Swedish-speaking Solution Specialists to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. What our client offers you: You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. What you will learn with our client will make you a valuable member of ...
Swedish Speaking Customer Service Advisors – Office based Riga, Latvia Up to €1800 gross per month + relocation assistance. Due to expansion are client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Swedish to minimum C1 level and B2 English l ...
Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €Competitive Due to expansion are client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Swedish to minimum C1 level and B2 English level. Ideally candidates will have some ...
Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce! Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce. We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software. What you will do: Primary Point of Contact: You’ll be the first point of contact for customer and client requests. Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related ...
We are looking for Swedish Speaking Technical Support Analyst to Beautiful Budapest! Are you living in Budapest or planning to relocate there? Do you like solving problems and work effectively? Do you enjoy multinational environment and are not afraid of IT! Join our clients office in beautiful Budapest! They are looking for Swedish Speaking Technical Support Analysts, where you will provide first line technical support to their users. What we need from you: Stron ...
Are you looking for a challenge, where you can make a true difference, work in an international environment, and develop your own career? Are you passionate about what you do, and bring high work ethics and strong communication skills into the job? We are looking for a talented and result-oriented Talent Hunter to join our fast-growing recruitment agency located in Malaga, Spain! Who we are We are a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. We have had a steady development since our start in 2016, with a completely organic growth. We have been awarded the Gazelle Prize in 2021 and 2022, Recruitment Company of the Year, Enterprise in 2022 through the Vinny Awards as well as nominated for several other awards. We partner with over 300 clients in over 30 different countries and are headquartered in Oslo with additional offices in Tallinn, Lisbon and Malta. We also have remote colleagues working from different locations in Europe. We provide our candidates with a great recruitment experience. ...
Are you tech-savvy? Are you a fluent Swedish speaker with great communication skills? Available Technical Support positions await you in Greece! Teleperformance Greece connects customers with the world’s top brands for more than 30 years . With a team of 12. 000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. Take a step forward and enhance your career by working with us for the most well-known brands in the world. The work-from-home option is offered to candidates living in Greece or available to relocate. ...
Do you desire to work for an exciting and ever-expanding International Travel Company? Would you like to work in an international environment with team members that are motivated and inspired? If so, you could be the one we need to our client's Swedish-speaking team. Our client believes in the passion of providing the best customer experience possible and it is ingrained in our DNA to be sales driven, smart deal makers, innovative, proactive and always finding ways to ...
Great news! Our client - a famous Scandinavian dairy cooperative known for its commitment to sustainability, quality, and innovation - is creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication in Gdansk, Poland. Our client operates across numerous countries, providing wholesome dairy options to consumers worldwide. They are behind many well-known and loved brands. As a Customer Service Agent you become a part of their Global Shared Services in Gdansk. Here, you won't find factory machines or farmers. Instead, you will join over 600 colleagues dedicated to supporting with IT, HR, financial and procurement operations. Joining our client, you will take part in their mission to make a real difference for colleagues near and far and you will work with people across borders, cultures and languages. With over 15 years of existence in Gdansk, they both offer you a lot of knowledge and challenging and exciting i ...
Do you speak Danish and want to have an international experience within customer service? Then we have what you are looking for! Our multicultural client is searching for Danish speakers who want to develop within customer service. We are looking for driven and service-minded candidates that want to kickstart their careers. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming capital city! What will you do? Our client is an expert in cooperation between people, this gives them an edge over their competition in delivering great customer service at all areas. They are a strategic partner for many well-known brands and are focus ...
Our client stands out in customer service, forming strategic alliances with top brands. As a Technical Support Agent, you'll work alongside a team to resolve customer concerns promptly and empathetic. Fluency in Finnish is essential, with English proficiency also required for effective communication via Phone, Email, and Chat channels ...
Why Riga? Riga is the capital and largest city of Latvia. The city is called ''Paris of the North '' due to its rich culture. The city was created in the year 1201. If you want to relocate to this amazing city and culture, then it is worth knowing the countryside has an amazing and pristine nature worth exploring. The city also offers a fantastic culture and beautiful traditions. Our client is a global company with offices in 22 countries and over 30,000 employees. The office in Riga has 500 employees and started in 2001. They offer customer service, sales and technical support through their contact c ...
Our Client: Our client supports some of the world most famous brands in the customer support area. They are a big international company that can offer you an international work environment where you get to work in your native language. Your Responsibility: Inbound customer contacts via phone and email for bookings, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Management of changes, adjustments, complaints and any other customer concerns. ...
Swedish Speaking Quality Manager Riga. Latvia €Competitive and relocation assistance if required. Due to expansion our client is recruiting a Swedish Speaking Quality Manager for their expanding call centre. Overview This role involves leading the Quality team to continually improve the Customer service ...
Roles and Responsibilities Handle phone calls with customer queries and provide resolution to end users. Escalate priority issues per Client specifications to the immediate lead as applicable. Provide inputs on process changes and best practices. Stay updated with new updates, process changes and updates. Maintain Exemplary Attendance and Punctuality Applicant's Specifications & Qualification: Strong verbal communication skills in German language Minimum Proficiency level of C1 Excellent German Comprehension skill- Should be able to read, comprehend and write in German language. Customer Centric Mindset German Culture awareness High problem-solving sk ...