Dutch (Flemish) speaking Team Manager - Malta
- Location
- Sliema, Northern Harbour, Malta
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch, English, Flemish
- Category
- Betting and Gaming, Call Centre, Customer Service, Telecommunications
- Job Reference
- JID:8159
- Posted on
- 26 May 2022
View all Jobs from Betting Connections
About the Role:
On behalf of our client we are looking for a Dutch/Flemish speaking Team Manager who would like to continue mastering their leadership skills by managing high performing teams and add value to our thriving business by bringing best practices and fresh ideas from various industries.
Your duties will be:
- Manage, supervise, coach, motivate and build team spirit
- Present new ideas and policies to prospective teams
- Work within your own team/s to produce the required results and to meet company targets
- Analyze employee data and performance
- Manage employee expectation and eventual requests
- Manage and publish employee schedules and vacations
- Establish and maintain cross-departmental cooperation
- Work with internal systems (JIRA, TTS, WIKI, Nevos etc. )
- Provide, when required, additional job training to game presenters/shufflers, as well within the department
- Handle disciplinary cases
- Handle and manage monthly bonus distribution
- Induction of new members to your team
- Manage projects and deadlines set by your direct managers
- Propose initiatives and ideas that will benefit the department
- Manage adhoc situations which may occur on shift in an appropriate manner to still be able to deliver all products
Requirements:
- Strong communication in English (verbal and written)
- Speaking one, or more, of the following languages will be an advantage: Dutch and Flemish
- Higher education would be considered an asset
- Previous working experience in another managerial / lead position or customer Service-related field
- With iGaming field experience
- Strong leadership skills always followed by a professional and open-minded personality
- An ability to maintain strict confidentiality
- Able to communicate clearly with staff, communicating effectively to establish cooperative linkages amongst the team
- The knack for helping resolve interpersonal and interdepartmental issues
- An analytical and proactive approach with keen attention to detail
- A keen skill for multi-tasking along with excellent problem-solving skills
- An approachable, energetic presence thriving in a high-pressure environment
- A great work ethic
- A diverse understanding of the complexity and dynamics of working within a multicultural environment
- Have the same company values: alive, do it right and work together
- Lead by example
- With a great team spirit
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.